The security deposit is the magical money set aside to cover your rear should something go wrong. You decide how much this refundable deposit should be and collect that amount before allowing anyone to rent your RV. The security deposit is intended to cover any ancillary charges such as mileage overages, generator overages, cleaning fees,…
This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. Go to your Outdoorsy dashboard and select “Manage Security Deposit” on the specific booking to claim the full security deposit. Then reach out to Outdoorsy support via phone, chat or email and let…
The road is a wonderful place to be, but every once in a while there are bumps along the way. As hard as we fight against this, there’s always that small chance that a renter might cause damage to your RV. If this happens to you, our dedicated claims team will be here to help…
