RV Owner
An Outdoorsy member who publishes an RV listing on Outdoorsy.com
On Category:
Data Dictionary of Terms
Renter
An Outdoorsy member who requests a booking from an RV Owner.
RV Owner Success Team
A team is comprised of helpful educators on the Outdoorsy staff and owners who are volunteering as mentors to help other owners. The goal of this team is to work with owners to help them achieve their financial goals by renting RVs in a safe and fun way.
Verified driver
Verified drivers have undergone Outdoorsy’s extensive driving background check and are now approved to drive vehicles on the platform.
National General Insurance
National General is a partner of Outdoorsy who has created a unique insurance coverage program that is designed to work with commercial coverage.
Seasonal Rates
Seasonal rates is what the RV owner community often refers to as the practice of raising rates in the months where there is greater demand. The most popular seasons for camping varies from region to region, but in the US the typical busy season lasts from Memorial Day to Labor Day. An RV owner might…
Taxes
Taxes include any local or federal taxes required for a rental, including sales tax. If an owner determines that a tax is required, they have the option of including it as a percentage of the total booking amount. Tax fees are released to owners as part of their normal payout and should be paid according…
Third party claims
A third-party claim is a claim in which an incident is handled by the other person or party who was involved in an incident. If the third party was responsible for an accident the owner would work with their insurance for resolution.
Member
Someone who signs up at Outdoorsy.com. Members can sign up directly by email, Facebook, Google, or indirectly by starting an RV listing and providing their email address.
INSTAmatch
INSTAmatch is an Outdoorsy feature on your dashboard that connects you with people in your area who are looking to rent an RV but have no yet found one. You receive a quick summary of their trip, and from their can either send a quote or start a chat with the renter.
INSTAbook
INSTAbook is an Outdoorsy feature that allows your renters to reserve your RV immediately, without requiring preapproval. This is a great way to earn more, but be sure to keep your availability up to date.
GPS Tracker
The Outdoorsy GPS tracker is a high-quality GPS Tracker that Outdoorsy members can view from their Outdoorsy dashboard. There are currently three versions of the GPS tracker, one suited to work with an OBDII port, another that connects to ignition, power and ground and a solar-powered version designed to work with travel trailers. The Outdoorsy…
Customer Support Team
The Outdoorsy Customer Support Team is our team based in California and Canada who are available to help deliver timely, empathetic help to all our RV owners and renters on the platform. This team answers and respond to every phone call and message and finds solutions when you need it most. Got a question? They’re…
DMV Check
A DMV check is required by renters in order to drive an RV. Before booking an RV, a renter will be prompted to upload a photo of their drivers license. That renter can then be approved as a verified driver within minutes. If the renter is not approved, that booking will not qualify for Outdoorsy’s…
Booking Requests
A booking request indicates that a renter is interested in renting your RV. Requests will include a quick summary of the trip including dates, destination and estimated mileage. From there, owners are encouraged to approve the request quickly or ask the renter questions for more information. A booking request does not guarantee a rental, it’s…
Claims
A claim is a formal request to Outdoorsy’s partner insurance company asking for a payment based on the terms of the insurance policy. Outdoorsy and Sedgwick Claims Management will work with the RV owner, renter, and insurance company to review the claim for its validity and then make payouts once approved.
Additional Driver
Additional drivers may be added to the trip if they are verified drivers within the system. For a driver to be verified, they must also upload a photo of their drivers license. This can be done from within a single Outdoorsy account. The person whose name is on the Outdoorsy account must be a verified…
Add Ons
The RV owner may set additional add-ons to be rented with their RVs. These add ons have pricing Common add-ons might include additional mileage fees, cleaning fees, equipment such as barbecue grills, bicycles, or generators.
Affiliate / Referral
The affiliate program, or the referral program, allows an Outdoorsy member to share their unique referral link with others. When another person uses that link to visit the Outdoorsy.com site for the first time, they are tracked as a referral. When that referral completes a trip with Outdoorsy, the original Outdoorsy member who referred them…
Data Dictionary
Term Definition Member Someone who signs up on Outdoorsy.com. Members can sign up directly by email, Facebook or Google, or indirectly by starting an RV listing and providing their email address. RV Owner An Outdoorsy member who publishes an RV listing on Outdoorsy.com Renter An Outdoorsy member who requests a booking from an RV Owner….