Outdoorsy claims are initially settled with a preliminary estimate based on a photo appraisal. Once the vehicle is ready to be repaired the shop can file a supplement to bridge the gap on additional repair expenses. Don’t worry if this sounds unfamiliar, these days supplements are standard in the insurance industry. You may be wondering…
While incredibly rare, having your RV totaled while it is out on a rental is certainly a concern for many owners on our platform. If you’re not sure what is owed and how it is determined, it can heighten these concerns. We hope to ease those worries with the information below! What will I be…
Peace of mind can be hard to come by these days, but you can find it easily by purchasing the Peace of Mind protection package while renting through Outdoorsy. Along with our lowest deductible offering and highest liability protection, Accident Interruption is included at no additional cost to this package. This means if a renter…
It’s always a good rule of thumb to take a safety first approach in any vehicle. That’s why all states require seat belts for every passenger in an RV, including passengers in the cabin area. In addition, Outdoorsy terms and conditions state the following: “Renter acknowledges that Outdoorsy has no control over the number of…
Outdoorsy offers three levels of insurance protection so renters can choose the most suitable level of protection for their needs. Each level provides different comprehensive and collision coverage, liability coverage, and additional services. You can find these packages in the booking process on eligible rentals. Package pricing varies with each rental. Pricing is determined by…
When looking forward to your vacation the last thing you want to do is think about something going wrong. Still, even the best-planned trips can be impacted by an unexpected illness, road closures, traffic accidents, medical emergency, adverse weather, natural disasters, delayed flights and more. These troubles can occur when least expected, forcing you to…
Even the best-planned trips can be impacted by an unexpected event or unplanned interruption, illness, road closures, traffic accidents, medical emergency, adverse weather, natural disasters, or more. Trip insurance allows you to recoup the investment you made in your trip if you meet the terms and conditions outlined in the plan. Say it’s the day before…
You’ve come to the right place. Download this pdf of the Ontario Outdoorsy Comprehensive Policy Abstract here. Download this pdf of the Alberta Outdoorsy Comprehensive Policy Abstract here. Download this pdf of the Quebec Outdoorsy Comprehensive Policy Abstract here. Download this pdf of the French-Canadian version of the Quebec Outdoorsy Comprehensive Policy Abstract here.
Liability: If you’re found to be at fault in an accident, liability coverage will help pay for damage to another person’s property (property damage liability) or for costs associated with their injuries (bodily injury liability) that are your responsibility. Liability coverage includes damages to someone else’s vehicle or person and covers damages caused by an…
As hard as we fight against it, accidents sometimes happen. But when they do, our dedicated claims team is here to help you get back on the road as quickly as possible. To start the claims process, simply login to your Outdoorsy dashboard and visit the “Booking Details” page. Scroll down to the “Protection” portion and…
No. Outdoorsy insurance is only provided for bookings made on Outdoorsy.com and does not include rentals that occur outside of the Outdoorsy platform (i.e. on another platform or by cash) or while the vehicle is being used for personal use by the owner.
Yes, damage to a third party is covered under Outdoorsy’s liability insurance, which provides up to $1 million in coverage for all qualified vehicles rented through Outdoorsy with a verified driver. You still need to hold a personal policy when you are operating your own vehicle.
Outdoorsy’s insurance covers vehicles for travel into Canada. Please confirm directly with the owner before taking the vehicle across the Canadian border. Owners will always have the final say on whether or not this is allowed. Our insurance does not insure rentals that travel into Mexico.
A “fail” is reported when a user has had a recent DUI, a suspended license, two speeding tickets over the last 12 months (over 20 mph above the legal speed limit), or two negligent collisions in the last 12 months.
Drivers must be at least 25 years of age, have a current license, and clean driving history.
If your vehicle does not qualify for liability coverage, your renters will need to obtain an insurance binder from a third-party insurance company for securing liability insurance.
Outdoorsy’s insurance doesn’t cover any damage that isn’t the result of a collision. For example, interior damage and losses caused by mechanical failures due to a lack of maintenance are not covered (e.g. scuffs, broken cabinets, cleaning, etc). These are covered by the security/damage deposit. All renters agree to a security deposit set by the…
Yes, your personal policy will cover your vehicle for your personal use, but does not apply when your vehicle is being rented out. If anything occurs during the rental period, commercialization of your vehicle will result in your insurance provider declining coverage. Check with your personal insurance provider and ensure they will provide coverage for…
Our insurance is provided by Liberty Mutual, one of the largest insurance providers in the world. Liberty Mutual is rated A+ by AM Best. Through this partnership, we can confidently insure the safety and protection of both domestic and international travelers and owners.
The following required inspections that each vehicle must pass are: 90 day tire inspection (50% tread or greater at time of rental) 90 day brake inspection 90 day LP Gas inspection The inspection must be documented and performed by a mechanic. Good options include Jiffy Lube, Les Schwab and local RV service shops. Vehicles must…
The Outdoorsy insurance process is fully automated, paperless and only takes minutes to complete. All vehicles must be certified on Outdoorsy, and all renters must pass their DMV check. The DMV check is quick thanks to our integration with DMV databases in all 50 states, as well as the U.S. Virgin Islands and Puerto Rico….
We’re proud to partner with Liberty Mutual to insure the safety of our renters and owners worldwide. Any renters traveling in the US (international or US-based) as well as US-based owners can rely on Liberty Mutual for protection. With offices around the world, Liberty supports our mission of providing high-quality insurance products and services to meet…
Outdoorsy is the only peer-to-peer RV rental platform to provide commercial insurance for qualified renters and owners renting on Outdoorsy when the owner’s personal RV insurance would not apply. This insurance is embedded in the rental process with no additional premiums or monthly fees. Others may claim insurance, however these options require renters to apply…
