Outdoorsy Roadside Assistance helps renters avoid this kind of a headache! Even if the renter didn’t opt-in to service though, they can still contact 1-877-250-6731 and request pay-as-you-go service for a higher premium. Outdoorsy doesn’t pay for any charges relating to roadside assistance.
Once the renter confirms a booking, they’re taken through the roadside assistance add-on process where they can opt in or out of Outdoorsy Roadside Assistance. If purchased, a membership ID is generated within 24 hours of the reservation and emailed to the renter.
As an owner, you’ll need to reach out to your roadside assistance service provider to see what their policy covers. Outdoorsy doesn’t provide roadside assistance for members who haven’t purchased Outdoorsy Roadside Assistance.
Call 1-877-250-6731 and have your membership ID number ready, as well as your vehicle information and current location (including any mile marker, highway number, city, street, nearest intersection or landmark). Once membership is verified, a customer service representative will dispatch services to accommodate your needs.
Outdoorsy Roadside Assistance is available to all renters for $15/day USD and $18/day CAD.
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