Once you pick up the rental, you’re responsible for any damage that occurs during the rental period. (Make sure you are aware of what your insurance covers and what you’re responsible for on the road). Unless your bundle includes interior damage protection, this doesn’t cover certain things like interior damage NOT caused in a collision.If the minor damage is less than the insurance deductible of $1,500 and your security deposit doesn’t cover the full amount of the damage, then you as the renter are responsible for the payment and will be charged by Outdoorsy. If the damage is less than the security deposit, then the owner may withhold a portion of it and return the rest to you. If you have any questions or concerns please contact Outdoorsy support.
When you return the RV, talk honestly to the owner about the damage. The RV Return Form you fill out with the owner will confirm the condition of the RV when you picked it up and when you returned it.
A fine of up to $5,000 may be charged to the renter for any non-towable vehicles in the event they have been identified as violating festival policy, owner policy or restrictions, or any aspect of the Outdoorsy rental policy.