24/7 Technical Support. COACH-NET’s RV Tech Advantage®: The only technical assistance program with RVIA/RVDA and ASE Certified technicians on staff to help resolve common technical problems you may encounter with your RV. Assistance is offered via toll-free telephone lines from certified technicians.
RV Service Appointment Assistance: Coach-Net will help you make service appointments and expedite product repairs and/or road service support at any prequalified station.
Premier RV Service Network: Coach-Net has the largest RV technical and emergency roadside assistance network in the U.S. and Canada, with more than 40,000 service providers and repair facilities to meet your needs. The service provider’s time of arrival and performance is tracked to deliver the best service experience possible.
In some situations involving mechanical disablement, Coach-Net will dispatch a mobile mechanic to attempt an on-site remedy. Coach-Net pays for the service call to send the mobile mechanic on your behalf. The dealer/rental agency is responsible for any and all on-site labor and parts.
Emergency Road Service:
Towing and Winching
Towing of the rented RV to the nearest (as determined by Coach-Net) repair facility qualified to remedy the disabled vehicle’s mechanical problem. Simple winch out or extraction services required to tow the disabled vehicle are covered for one man, one truck, up to 100 feet off of a maintained road or in a commercial campground equipped for camping vehicles.
Delivery of Emergency Fluids
Delivery of emergency fluids to the rented RV (except where prohibited by law). Emergency fluids include gasoline, oil, water, transmission fluid, power steering fluid and brake fluid, as necessary to remedy the disablement.
Changing of tires or towing of the RV to a repair facility.
A jump-start of the rental RV’s drained battery or tow to a repair facility.
Dispatching and paying for the service call of a mobile mechanic to the site of a mechanically-disabled RV.
Lockout – Locksmith
Delivery of locksmith services to the stranded RV and assistance in opening the vehicle and/or obtaining a replacement key.
RV Concierge Service
Think of it like a personal assistant to handle errands and direct renters to the best places while traveling. (Help find a great local restaurant? Sure thing!).