Reach out to the renter the day before their return date to confirm the drop-off time and location. Have a copy of your Rental Checkout List and RV Return Form, so you can make everything quick and painless. If there is damage or additional cleaning charges, note them on the return form and have your…
Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on the RV Return Form to acknowledge these charges. Log-in to your Outdoorsy dashboard, go to the reservation details and select “Manage Security Deposit”. Here, you’ll determine what portion of the deposit to return…
Make sure you reach out to your Renter, the day before or day of the return date to confirm the drop off time is on track with what you agreed upon. Have a copy of your Rental Checkout List and a print out of the Rental Return Form, so once they arrive you can go…
Please refer to the insurance section of our FAQs for full details on the insurance claims process.
This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. Go to your Outdoorsy dashboard and select “Manage Security Deposit” on the specific booking to claim the full security deposit. Then reach out to Outdoorsy support via phone, chat or email and let…
First off, congrats on the successful rental! If you have no additional charges, such as mileage or cleaning costs, and want to to release your renter’s full security deposit, just login to your Outdoorsy dashboard, open the reservation details and click “Manage Security Deposit”. You can release the full deposit, and the renter will be…