2018 Keystone Springdale
2018 Keystone Springdale
Family of 7 with 5 kids 2 dogs and one cat
Wiener was very helpful and worked with our schedule.
Misty was great to work with and the trailer was perfect for our family.
1 Photo submitted by Debbie and Danny P.
Nice RV. It was all set up and ready to go.
Great communication with owner. Camper was perfect. Easy to drive. Clean. And comfortable. Will definitely use again.
Great trailer, great experience. Would rent again if in the area
Pick up went well and the camper was as described. No issues and would recommend if you needed a camper for a trip.
Great for a weekend trip! Personally I felt a little more communication would have been better with pick up and drop off. Other than that the camper was great.
Communication is a 4 due to needing to communicate directly through Outdoorsy. Would have been better to just communicate via text directly but it is what it is!
The trailer worked perfect for what we needed it. So glad the owners could drop it on property for us and pick it up. The inside was great, exactly as described. They set it up for us, and we even got some extras. Perfect for our need. Thanks!
RV worked perfectly for our needs. By pre-arrangement, was delivered and set up and then picked up at the end of our use. Everything worked well -- enjoyed using this unit.
I atually picked up the RV the night before due to our schedules not lining up for the original pickup date. He was very accommodating and gave me a thorough run down of how to operate everything. Upon arrival to our destination and setup we had a question, called him and quickly figured out our problem was not with the RV rather the generator we were using. Used the RV for 3 nights with 5 adults, ran the AC the whole time and it would definitely keep it cool enough (outside temps hit 90 during the day). I towed the RV with a 3/4 ton truck and it was easy to pull and get around. I would have no problem using their RV again anytime!
Great experience. Super friendly and great communication.
The RV was exactly what we were needing for a great family camping trip! We enjoyed it!
The owner is super friendly and quick in communicating. We had several issues with the camper initially. The purpose of the rental was to have an "office" and sleeping quarters for an outdoor event we were putting on in the country with no hookups. Upon picking up the unit the aux. battery was completely dead and never would charge up to last more than 15 minutes. This was a huge problem for our intended use since it made using the bathroom (no water since water pump wouldn't work) impossible. The lack of battery power also made it impossible to use the electric jack to be able to get the camper off of my truck. Fortunately later in the day I was able to borrow a generator to get enough power to do so. If the battery issue is fixed then much of the review would be much better. The screen door also had a small tear and would not latch which resulted in dealing with lots of flies. The only other mechanical issue was the water holding tank did not have a valve or plug in it so when we tried to fill it with water it would just pour right back out under the camper. The owner did come out promptly and take care of that issue which was appreciated. In fairness, the owner reported that was the first time the holding tank had been used and they were unaware. It did seem to be an issue with the original manufacturer...so I don't blame the owner for that. If these few items are remedied, then I would not hesitate to rent the camper again. If they have not been, then I would avoid renting. We did not use the shower, refrigerator, freezer, stove, etc. so I am not sure how they operated. I would stress that the owner was super friendly, easy to deal with, and my ratings are simply based on the few mechanical matters which hopefully will be fixed for future renters. If so, I would recommend.