"iRV" 2014 Itasca Reyo
"iRV" 2014 Itasca Reyo
Our first Big Trip included two Support Ladies (Captains), 12 others, and Pinkie (Dashboard Dog). We drove to Jackson Hole, Wyoming, met the other 12. We then rode our bicycles ~500 miles to Missoula, Montana, meeting our awesome Captains for lunch, shade and liquids. The next year we drove to Calgary and met one of our Buddies who flew. We started our ride in Banff and did a 450-mile trip around the amazing Canadian Rockies.
Chris did an excellent job preparing for our rental and explaining all the RV features. He went out of his way to be accommodating during a difficult and busy time of year. The RV was well equipped and everything functioned as it should. It was also surprisingly easy to drive and good on fuel. We will most likely be renting this vehicle again.
1 Photo submitted by Barry C.
Cliff did a great and thorough job going over the camper. Worked out great for our short camping trip, was stocked well with equipment - outdoor rug, chairs/table, grill, and plenty of kitchen equipment.
We had a great time and the RV was great. The owner Chris even was willing to stay at the Grand Rapids Airport drop off point until our delayed flight arrived at 1AM in the morning! I highly recommend him and his RV. Thanks Chris.
The RV was perfect for our adventure, well maintained so no mechanical mishaps, the ride was so comfortable and all the amenities were updated for a wonderful trip. I live this site, its notifactions so convenient & the ease of commincating with the owners took all the anxiety out of the reservation. I plan to do plan another trip because of my wonderful experience. Keep up the good work!
1 Photo submitted by Andrea S.
Great Trip & Great RV! Owner made sure all of our needs were taken care of. Family of 3 extremely comfortable in the RV. High class owner and experience.
Great trip with "iRV". Chris was very professional and thorough in going through things on the RV. He responded instantly on a couple of questions we had on the road. He has even taken the time to document all of the things that customers have questions on which we referred to several times.
Chris did a very thorough pre-departure briefing. iRV behaved well during the trip. The A/C was completely adequate for our sunny beach weekend -- the star of the show.
Very unfortunate experience with Chris D. The RV was not clean when we arrived for pick-up (urine on the toilet seat, items stuck behind the slider wall, stove unclean). When we pushed the slider button, a piece of trim snapped because there was an item stuck behind, this was out of our control. We were charged $75 for the trim and also charged $50 for inside cleaning when it wasn't clean to begin with. In addition, stove was mentioned as not being clean but we never used the stove. I also washed all of the coffee cups so unclear what this is about. We are willing to pay the late fee and empty, but would like to dispute the clean and trim repair fee.
Chris D’s answer
Dana and her husband rented iRV for eight nights. Despite the Renter complaints, Outdoorsy's Dispute Resolution ultimately sided with us, not with the Renter.
Chris and Traci were great to work with and we had a wonderful week with their RV. Our third Outdoorsy rental, this was the best. After resolving a minor electrical issue the first day the RV was great--perfect size for driving and plenty of room inside. Lot's of extras thrown in too. A wonderful way to tour Michigan!
2 Photos submitted by John B.
Great overall experience! Chris was very accommodating with both pick-up & delivery, and also scheduled a time prior to walk thru the RV and explain the set-up and features. The camper was great, clean, and everything worked well. Was a great solution for our daughter, who's 2.5 & 4 month old were super comfortable. Camper slept 4, daughter & husband on the pull-out with the inflatable mattress, granddaughter on the back bed, and grandson in a pack & play in between. a little cramped, but better than the kids packed in a tent. Fridge came in handy, lots of food to keep cold. Camper drove nice. Overall a very good ex[experience!
1 Photo submitted by Neal K.
Chris was super helpful. It was our first time using outdoorsy and he made it simple, even though we had some validation issues at first, he helped us through and we had an amazing trip. The iRV was clean, comfortable and all of my friends were amazed at how much space we had. Would definitely suggest this rental to anyone. Thanks for all the help and the amazing trip!
1 Photo submitted by Amy A.
We had a great time and enjoyed the vehicle for our trip! Chris was great to work with and he was very thorough when showing us how to operate everything. So many amenities included with the vehicle too!
Great experience with Chris. Excellent relationship, and always responds in a timely manner !
I had a great trip. The Itasca was perfect for my wife, three young daughters and me. I of course, was relegated to a tent at the campsite. It slept four comfortably, especially with two kids under twelve. They loved the back room. With the curtain closed, they had their "magical fort room".
The RV, with it's Mercedes chassis was very easy to drive.
Chris and his wife were super nice. This was my first time in an RV. They did a really nice job showing me how to operate all the appliances, generator, attachments, bathroom, etc. Emptying the tanks was a breeze. Much simpler than I thought it would be. Chris also provided a quick-reference guide in case I forgot any instructions...which I did. It was very helpful, convenient and easy to read. They were also available to call anytime if we had any issues. This RV is great if you are new to RV'ing. It's big enough to be comfortable and roomy, but not too big for driving and fitting into campsites.