Reviews

4 reviews

(4.8)

Luca V.

5May 2024

We rented Ying Ki's grand caravan for a big 27 day road trip across British Columbia, and had an amazing experience. The car offers all the confort of larger vans packed in a smaller car that's a pleasure to drive around, both on long stretches and in cities.The layout works great, with the kitchen in the back (we were able to cook anything easily, and being able store food in the fridge was a huge plus. It came with anything we needed to cook and had plenty of storage for 2 persons. The bed/lounge conversion is confortable and practical, we were able to eat and play games sitting inside, which was crucial for late nights and rainy days. I'm 5'11 and still had plenty of space in the bed to stretch and headroom while sitting, I think such minivans are the best compromise of size and comfort, even for longer trips.

Ying Ki’s answer

Thank you for the feedback Luca! I’m happy to see you had a great time with our van, we hope to see you in the future!

Adrien P.

5May 2024

Awesome, now I want one!

Ying Ki’s answer

Thank you Adrien, great you and your family had fun!!!

John A.

4September 2023

Ying was flexible in the dropping off location in Richmond and the car worked well for a four day camping trip. The van lacked some amenities that we have become used to on previous camper rentals, like plates, cups, cutlery, a bottle opener and pillows. Their absence was explained through hygiene reasons, but we had to buy all those items ourselves at moderate expense due to our trip being a backpacking one. We left the cutlery in the car for future renters. We were also a bit uncomfortable discovering an Apple air tag in the vehicle, but I imagine more modern cars have this feature built in.

Ying Ki’s answer

Thank you for the honest review, John. We apologize for any inconveniences you have experienced during your trip and we will make sure to improve on areas we are currently lacking such as supplying plates, cups, and cutlery. However, we have listed in our description that we do not supply any pillows for sanitary purposes but we will make sure to emphasize that to our next customers. As discussed and explained to you when the vehicle was returned, we have had terrible experiences where our rental vehicles were stolen with no attached GPS. Outdoorsy has its own subscription services to locate your vehicle via GPS, so we have simply decided to go with the simplest route. I apologize for making you feel uncomfortable, but the Airtag is our best option for keeping track of our vehicle.

Peter W.

5August 2023

This RV is the real deal. Has all the basics you need, tent easy to setup, good size to make your roadtrip nice and easy.
Ying and her family were very flexible with pick-up and drop off times, and gave us a nice demonstration on how the equipment worked before we left for camping.
Would recommend renting this beauty!

Ying Ki’s answer

Thank you Peter, it’s nice to have you as our guest who take good care of our van very well. We are so happy you have to great time during the trip.

3 Photos submitted by Peter W.