2012 Newmar Bay Star
2012 Newmar Bay Star
We are a family of 5 that loves camping. We just don't have as much time for it as we'd hoped. We love Texas, but also love travelling the world.
Do not rent this RV! The owner does not take care/maintain her unit and knew this ahead of time before renting it to us for a long road trip. I originally found this unit on RVshare website, but the owner insisted we transact through Outdoorsy, so she could get a higher payout.
As the owner and mother of 4, I can assure you, the negative remarks by this renter are completely untrue. As you can see from my profile and reviews, I only send out safe RV’s and if they are unfit for travel, I cancel the reservation. This renter had no intention of paying from the beginning and started his scam soon after he picked up the RV. Together, upon pickup, we inspected everything: tires, generator, a/c, slideouts, etc. All worked perfectly. His claim that we are in fair claims court with Outdoorsy is false. We are in Fair Claims Court because OUTDOORSY did not side with him based on all evidence presented by both parties. The RV had just been returned and not cleaned yet so I was hesitant to rent it out, but the renter assured me he would rather have the rv and clean it himself. He even received a huge discount and free night in exchange. (Hence the “blood bug guts” in the skylight from travel). The other items are flat out false and made up. He requested a refund due to safety, items not working, etc, just 3 days into his rental, but continued driving and using it for an additional 2 weeks. He stated the generator doesn’t work but there were 46 hours of use. He told Outdoorsy he had a blow out, but when asked for proof stated “a misunderstanding.” The renter ASKED ME to complete this transaction outside of a rental platform and I declined…thank goodness. The renter stated they would be late in returning the RV due to being at a repair shop. Which was false. Then switched to being late due to only being able to travel in the evenings. But then made the claim that it was hot in the middle of the day. His stories consistently changed with Outdoorsy. He didn’t contact me regarding any issues until 2 weeks into his rental. When I responded via Outdoorsy, he continued to change his stories, make false claims and accusations, and harass me. Again, use my previous ratings and comments to prove the honest party here.
7 Photos submitted by Kevin B.
Chelsea Singleton canceled the booking 2 days before departure. This is an automated posting.
Chelsea Singleton canceled the booking 1 day before departure. This is an automated posting.
Chelsea was awesome to deal with. Motor home was super clean and exceeded our expectations. Can’t wait to rent again!
We rented the RV to go to Fargo, North Dakota for our son's Marine change of command ceremony. We took my husband's elderly parents and twin 13 year old grand children. It was so easy traveling this way. the unit was comfortable and served our purpose very well. We actually gave her the nickname "Melba" in honor of our 4 legged daughter we lost last year. The owner's were great to work with. Highly recommend them and the unit. Hope to rent again for a long weekend. My husband took many pictures but has not made them available as yet!
The success for any business transaction is communication. Chelsea responded to all my questions within 24 hours. In most cases, within the hour. The coach was exactly as advertised and with the "onboarding" lesson provided by Chelsea's husband, we were ready to go in no time. Equally important was that the information given was exactly what I needed to know; no more and no less.
Our family had a great time on our first RV road trip. Chelsea was very helpful and responsive to our questions before and during the trip. I highly recommend renting from her. Kenneth
Great trip with a great RV. Grey owners too.
Will use again!