I cannot say enough good things about Ronald, Jo Ann, and their Damon Outlaw. Throughout the entire process they were very communicative and helpful, from setting up the pickup and drop off times to explaining everything about how the RV itself functions.
And the RV! Just wow! This beauty had everything I didn't even know I was going to need for my trip; camping chairs, a grill, cookware and cut…
Worst experience when returning the RV. They did the exit walkthrough and said everything was fine, 2 days later they were claiming outdoorsy that the RV had missing parts and a bump which they wanted to charge $450. Outdoorsy approved it claiming I didn't have proof that we didn't do it, incredible! The generator stopped working many times during the day, they never mentioned that would happened. Also the back camera never worked. Will never rent through outdoorsy again.
We respond to texts as quickly as possible. The renters before and after this rental had no issues with generator. Damage to slide out was reported 30 minutes after you turned over keys and unit was able to be cleaned. We too are sorry for the troubles, but Outdoorsy did a complete investigation of the damage.
Ronald Extended me exceptional customer service. Went above and beyond anything I expected. The entire experience was excellent. Would recommend them to everyone. Thank you
Very helpful couple, well explained and externally well equipped RV 110% happy with hire of RV start to finish. Would recommend any one interested to hire off of Ron and wife. Whole experience was no haste what so ever. ⭐️⭐️⭐️⭐️⭐️ Thanks again
This RV has everything you could ask for. Everything was fully stocked, the owners made sure that there is not much you need to think of. There is a lot of space, espically sleeping areas. You comfortably fit a lot of people. We had an awesome 5 day trip. Can’t wait to book again!
I had a really good time on our family trip and we all truly enjoyed renting this RV we were all ever comfortable . We enjoyed all the games that came with the RV and at night time was happy to have a fire pit to use. We also enjoyed how comfortable we all were sleeping at night time beds and ac were amazing. Can’t wait to rent it again
Perfect motor home for a family
Amazing hosts, picked us up right from the airport and dropped us off again. Even made a special girls bed with some toys for our daughter.
This was our 1st RV trip experience and won't be our last as we are planning on booking with Ronald again. Ronald himself was a very friendly and helpful owner. I didn't have the pleasure of meeting his wife, but heard she was just as nice when it was picked up. The vehicle was better than we hoped it would be and in great condition. We weren't sure what to expect, so we over packed and found that everything we needed was already available in the RV. Thank you Ronald and Outdoorsy. K. Blankenship
Beautiful first time adventure, a family experience that we will always remember. The RV couldn't be better, super smooth communication with the owner throughout our journey. Extremely recommendable. Will book back again for sure.