Had a great time in the travel trailer. Jade was very helpful and they were very informative in the pre rent orientation. Would definitely recommend renting from the Hahnenbergers. You will not regret it. We definitely will.
Did not have a good rental experience.
Power converter did not work properly.
Jade is a nice person but not much help in resolving issues with her RV.
We know that using an RV is a big responsibility and can be expensive to repair, which is why we did a 90 minute walkthrough with you and had you sign off that everything was working before you left. Our RV passed an independent inspection the weekend before your reservation which is also how we can confirm that everything was working perfectly before it left with you. When you returned the RV, the solenoid in the converter and the circuit board were both blown and there were arcs on the power prongs on the electrical short cord which the repairman concludes that it had been plugged into an outlet with a higher voltage than the RV was rated for. We tried to work with you, but you threatened us with a dispute and then tried to blackmail us with a negative review so we immediately stopped trying to work with you and decided to just let Outdoorsy handle it.
Great first experience with Outdoorsy! The camper was exactly as listed and we appreciate the owner’s quick responses and communication. The manual was really helpful too!
3 Photos submitted by Micah G.
Great experience. The whole process from selecting the right RV to picking-up and dropping-off was straight forward and simple. Jade the owner was very supportive.
Loved our first RV experience
Great communication excellent experience. It was a pleasure dealing with Jade and her husband, we had an awesome adventure in their camper. Thanks again y’all.
Very prompt to respond to questions and concerns. Nicely stocked with all essentials. Had a great experience will definitely do it again.