Alex Duartz canceled the booking 0 days before departure. This is an automated posting.
Alex Duartz canceled the booking 1 day before departure. This is an automated posting.
Dear Brooke, I did cancel your reservation due to a leak in the Rv, I also apologize for the inconvenience..that leak has to be fix otherwise you wouldn't be able to use the water
Owner was helpful and answered questions in a timely manner. RV was clean, well kept, and easy to tow. We enjoyed our experience so much, that we are going to purchase our own RV.
We enjoyed our trip! Rv was in good /clean condition. Any questions we had Alex got back to us right away. Only suggestion would be to bring extra padding for the bed.
Alex had a great rental and awesome customer service. The trailer was super clean and nice. He answered all questions I had very quickly. Will definitely rent from him again!
It was an outstanding experience! First trailer trip and we all loved it. Trailer is very good and new. We had a flat tired and Outdoorsy Assistance helped us properly. Alex is very responsive!
We have rented from alex multiple times now, unit is clean and easy to use and alex is very quick to respond and address any issues. We will be renting again.
Alex was very nice and the RV was awesome.
Not a good experience!! Do NOT rent this RV. I went to pick it up and the outside was filthy. First bad sign....I dealt with a guy name Alex.....not Erika as the name on this listing. He told me he didn't have time to clean it after the last rental. This was after I texted him earlier in the day and asked him if the RV was ready to go. He replied yes. Upon arrival, I asked him if the fresh …
Its really sad having to deal with people that aren't clean, from all my reviews you are the only one with issues because we are charging you $40 for cleaning. Also you know you are supposed to fill up the LP. This guy talking about pest but where are the pictures?never text me that you had an issue until we charged you the cleaning. You are right on the pick up I was 20 minutes late due to traffi…
Went to Mount Rushmore and Yellowstone. Great handling on the road. Enough room for a family of 5. Lots of outlets and USB ports for charging devices. Ran into an issue with the tires on the way home but it was handled quickly by roadside assistance. Great communication with owner. Very responsive!