SF Bay Area Private RVs


10 reviews

(4.2)

Michael W.

5September 2021


Anthony G.

1August 2020

This could have been a great trip.
Unfortunately, there were several issues in the RV that could have been avoided if the owner had taken a more responsible approach to preparing the RV beforehand.
During the initial orientation I was informed that the previous renters were difficult and caused lots of damage and issues that the owner was trying to sort through. First, I was told to be careful because the screen door was broken and the previous renters damaged the awning arm. During our trip, we used the awning once for a couple hours with no issues. After returning the RV, I was informed that there was more damage to the awning arm and it would cost ~$700 to repair (which would come out of my deposit). When I asked to have a quick discussion with the owner at their convenience, I was told they would not make themselves "available" to talk and this matter is closed. I'm still waiting for picture of the alleged "damage" they are claiming to the awning arm.
Shortly after departing on this trip (after paying a $475 pre-cleaning fee) we found dirty tissues, garbage, used water bottles and melted crayons around the extendable sofa bed. Then, as soon as we arrived at the campsite we started to fill the kitchen cabinets only to find them littered with ants that we had to clean up.
When I attached the sewer hose (provided by the owner) to drain the black water it sprayed a disturbing amount of sewage all over our campsite and picnic table due to numerous holes and cracks in the hose. This required the campsite maintenance crew to sanitize our area with chemicals resulting in several hours of clean up on my part (not to mention horrific odors). When I reached out to the SF Bay Area Private RVs about the garbage and used tissues and the broken sewer hose, they replied back with "Hi, we spoke the owners about this...they cleaned the RV a couple days ago and apparently missed that. They are apologizing. The last renters caused a few issues but that's not an excuse.".
The most disappointing issue I have is that my family treated this RV with respect and care and the owner is still not willing to have a civil discussion to talk through it. Very unfortunate and unprofessional. As much as I would have liked to provide a positive referral, I would highly discourage anyone from renting this RV given the owners poor preparation of the RV an unprofessional approach to resolve any of the issues we experience.
I would gladly provide a more positive review if the owner would simply address this in a civilized manner and have a discussion with me instead of hiding behind SF Bay Area RVs as the only communication.
To the owner of this RV (if you read this), call me and let's talk through this like adults.
I have pictures of all of this, but the Outdoorsy site is not allowing these attachments to load.
Very disappointed with the owner of this RV and how they handled this situation.

Sheldon C.

5August 2020

Overall the vehicle runs great. It does have wear and tear. Probably could be priced a bit better $200 to $225 a night. The team at SF Bay Area Private RVs are awesome. Kurt knows his stuff and they make time to explain everything in detail. The pictures in the listing are out of date, but really just cosmetics. Dont expect any kind of tech. No blue tooth, no rear camera, etc. Reliable RV, will get you there and back no problem. Comfortable queen bed too. Other beds are super hard.

Aaron E.

5September 2018

This is my 6th or 7th rental and everything has gone smoothly.

Ariel K.

0August 2017

you say one and do the other + nickel and dime your customers!

David O.

5August 2017

The RV's are higher quality than most others I've rented and for less. Easy on and off freeway. Definitely going back to tent again.

Matt M.

5June 2017

Curt and Jack are fantastic to work with, this wa a my 5th year using them and all different coaches - all without a single issue. Highly recommend!

Donghua L.

5May 2017

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Steve L.

5May 2017

We had an awesome experience from pickup through delivery. Curt spent extra time with us at pickup to make sure we were comfortable with all the features of the RV. He also took me out on the road to make me much more at ease driving the big rig. My family enjoyed driving and camping in the spacious RV and would very much do it again. I had concerns about the deposit as there were a few negative comments. I had absolutely no problems with the deposit being returned and it was done so within a week. My next RV rental will most certainly start with SF Bay Area Private RVs.

John C.

5April 2017

As a first time RV renter I had a ton of questions and concerns over what to expect. Curt provided an excellent private walk through of the RV and helped answer any questions we had. I'd highly recommend SF Bay Area Private RVs and look forward to my next trip.