SF Bay Area Private RVs didn’t keep word and provided rental conditions as agreed upon on the phone. We ended up paying $360 more than planned.
the RV was new but already falling apart - drawers popping open at every curve, loose door panel and handbreak covering, veneer and trim coming off on certain areas. In every way not what we expected.
This is my 6th or 7th rental and everything has gone smoothly.
SF Bay Area was very responsive in answering my questions before the trip. Curt gave me a thorough orientation of the vehicle with good tips for a newbie. I appreciated the time he took, it made a difference. The RV is in good shape, easy to drive and easy to use. I averaged around 15mpg. It has everything you could need, however all those things are smaller due to it being a smaller RV. Good for up to 2 people.
This was our first experience renting an RV. Curt was wonderful and explained everything before we left. We had a great time and will rent again from here.
Curt - I have sent you several emails regarding our reservation, and I have not heard back. Can you please respond? I will not recite again the details of what went wrong on our trip. I would like to understand what part of the RV experience we are expected to pay for, considering that once we reached our destination nothing in the RV worked and we abandoned the entire trip. I also note that we did not get the RV we had originally and intentionally selected (which had an oven) and you had not road-tested the RV yourself to make sure it was in working order before we rented it.
Thorough and detailed service. Coach was in excellent condition. A bit pricy with the Prep and Sanitize fees added but good overall experience.
Curt is always a pleasure to work with! The RV was perfect for the family of 4. Thank you for another excellent experience!
Betsy Ellwanger OR Johnson Robert and Ann
RV was great, Curt was very helpful with instructions during walk around.
you say one and do the other + nickel and dime your customers!