Reservation, pick-up and drop off were all very easy and quick. A/C did not seem to work, other minor squawks with the rig. Overall a good experience and we intend to rent again.
I flew into PHX on a Saturday morning and took a taxi to the RV lot. Their location was kind of a hole in the wall in the industrial part of Phoenix, but they would probabably have to charge me a lot more if they they had a fancy storefront next to the airport so I didn't mind. Steven was filling...
The rv was clean and nice. Little issue with the generator no big deal as I have owned a rv in the past. People where very friendly. I'm going to rent from them again. 👍🏻
Customer service was good and Nathan was very nice. However, we were frustrated that there were a lot of small issues with the RV that we only realized once we were on the road. These included a broken window shade in the back, primary outlet in kitchen (by door) didn't work, broken/missing...
Very friendly and helpful!
Elite RV was easy to work with and we had a smooth reservation and trip because of it (note: it is just a wee bit confusing differentiating between Outdoorsy and Elite RV Rentals, but nonetheless, we would do this again). We've rented from a different vendor previously, and while more...
Steve was great to us and Nathen.was a true customer orientated that treated us with respect and dealt with us as a true professional
Both Nathan and Steve were professional, courteous; they listened to any questions I asked and provided direct and accurate answers. From my first conversation on the phone with Nathan, I was impressed. I look forward to renting from Elite again.