21 reviews
(4.6)Bonnie & Dave (Lindsey) T
5November 2018
Sheri was AWESOME getting us the perfect trailer for our needs. Everything worked great and looked great in the trailer. Brian, who delivered and picked up the trailer, was AWESOME to. He really knows his job and does it well. THANK YOU Guaranty for being there!!!
James N.
5September 2018
Was the best rental experience I have had. Very good explanation of features of the rental unit. When we return the RV it was quick and easy. I will definitely rent from Guaranty in the future. Jim N. Dallas,OR
George &.
4.5September 2018
We did have an issue, called the office and left message, never received any calls back.
Follow up after we returned the Motorhome has been excellent!
Follow up after we returned the Motorhome has been excellent!
Doreen R.
5August 2018
Excellent service with friendly professional staff. The RV was clean and perfect for our trip. Thanks so much for making our vacation great !
William W.
3July 2018
Guaranty is a large RV center in Junction City OR. Very busy this time of year. The RV was accurate as listed. It did not include any accessories such as linens or kitchen supplies so they had to be purchased separately. I expected a small charge to rent kitchen items but instead could only purchase the kitchen package for $170. I do not recommend doing this unless you want to keep a set of dishes, cutlery, knives and knive block and set of pots and pans. We had no way to transport them so just had to leave them. We should have declined and simply purchased a pan and some disposable utensils and plates. Even just buying what we would have needed for 3 would have been less than $50. We were also able to rent sheets, pillows, blankets and towel.
The vehicle itself was fine. Had wear on tires to suggest poor alignment and an exhaust pipe that hung too low causing me to run over it and incurring expense. I purchased the road service package for $15/day and they never showed up when needed. The backup camera was insufficient and cloudy. Road noise made listening to music almost impossible as well as having an conversation which is probably typical.
All employees I interacted with at Guaranty were responsive and professional despite my mechanical issues.
The vehicle itself was fine. Had wear on tires to suggest poor alignment and an exhaust pipe that hung too low causing me to run over it and incurring expense. I purchased the road service package for $15/day and they never showed up when needed. The backup camera was insufficient and cloudy. Road noise made listening to music almost impossible as well as having an conversation which is probably typical.
All employees I interacted with at Guaranty were responsive and professional despite my mechanical issues.
Steven n.
5July 2018
It was our first time ever, and with the good orientation provided, it was easy to use! My wife, daughter, 2 grandsons, and baby granddaughter stayed in it a week. Had a great time, hope to rent again, maybe next year!
Kelly P.
4July 2018
We had a great time! Rv ran great only issue was it's very noisy when driving.
Nancy N.
5July 2018
Guaranty saved the day! I am now a loyal customer!
Matthew G.
5June 2018
Yet again, we had a great experience renting from Guaranty RV. Service and equipment was excellent. Trip was great. Thank you so much, Deana!
Cynthia T.
5January 2018
First RV experience but not our last! Guaranty RV did an awesome job on all aspects of the rental.
Wesley D.
5December 2017
5 Star
Nick S.
5October 2017
The overall rental experience went very well. Deana and Cheri were a great help reserving the unit we wanted, and helped us get an insurance binder thru USAA. Sue was very helpful giving me a thorough orientation on the unit when I picked it up (this was the first time I've rented or used an RV).
Julie J.
5October 2017
A great way for us to check out an RV before making a purchase. We tried a class B and will return and rent a class C next. Thank you Guaranty RV for a great experience.
Dennis S.
5October 2017
Great staff, great units.
Malon C.
5September 2017
the ladies in the office were very helpful and friendly.
Cindy &.
2September 2017
The RV we rented had no spare tire. There were also several unresolved issues which were not safety issues but were annoying and/or inconvenient. The TV never worked, the outside blinker lights randomly blinked all the time (we were told to cover them up at night so as not to annoy our camping neighbors), and there was a leak in the fresh water delivery system.