Keith Campbell canceled the booking 5 days before departure. This is an automated posting.
Where to start??? The van was amazing! Clean, spacious, and just what we needed. The ride was smooth and easy to navigate on the road. Has a toilet and sink in the back of the van for personal use if needed. Amount other amenities, tv with remote access to all streaming services, reclining chairs and bench seats that convert to a bed space. Our host Keith was top tier. Patient and very personable. Gave us a through tour of how everything works and where things were located. Did I mention the gas mileage?? Uses diesel and gets great gas mileage. We drove from JFK to Jersey and then 2.5 hours up to they Catskills in upstate and never had to fill up until the trip back down to JFK. This was a huge plus considering the price of fuel! Pick up and drop off was so seamless and quick. Would recommend this host and vehicle hands down! Thank you Keith for providing g such an amazing vehicle and service!
3 Photos submitted by Maureen N.
Keith is the ultimate host. He is on top of everything and the vehicle is clean and operated perfectly. I recommend highly
Do not rent this RV. We had the most horrendous experience. We rented the RV to drive from NY to NC. Driving on i95 on between Delaware and Maryland we drove over some rubble and got a flat tire. While this was not the owners fault, the RV was not equipped with a working spare nor the tools to change it and because the owner owner was not able to provide a solution to this we got stranded in a tractor trailer rest stop for 12 hours until the RV was towed. This was with 6 kids under ages of 12. Throughout the day we incurred hundreds of dollars of expenses taking ubers to get parts to fix the car and diesel fluid but the owner still had the nerve to charge us the full damage deposit and the full ride expense. We are exploring legal actions here. This was not our first time renting an RV on this site. In the photo you can see that the spare is not the same wheel as the one that’s flat - if you zoom you will see that they are not even the same size.
Dear Ursula- Thank you for sharing your feed-back I agree it was a very challenging day for all.
1 Photo submitted by Ursula R.
Great trip!!RV was great
Great time. Rv was great
If I could give "6" stars I would. Keith was excellent to deal with! He gave us a thorough "tutorial" of the Mercedes Sprinter. Extremely professional and patient, especially when the kids had questions about the WiFi (lol). The vehicle itself was immaculate when we received it. Comfortable ride during our 1000 mile round trip to pick up our son from college. A refrigerator stocked with bottled water, bottles of hand sanitizer available. Would definitely consider renting this vehicle again if the occasion arises. Thanks again Keith for the great experience!
Great overall experience with the custom Sprinter. The car was exactly as advertised and very nice. Keith went above and beyond to accommodate us and was very easy to work with.