New Age Travel and Services

21 reviews

(4.7)

Lecayle H.

2October 2023

First lets go over the good stuff:The bad
- The van is old and everything inside it is the cheapest solution
- bed is only suitable for folks under 5'9
- storage made out of particle board. One of the hinges broke the first day and pinched my finger. It broke skin and I bled.
- the seatbelt broke. The host was responsive but had almost no empathy. He definitely tried to help but had a "just duct tape it" (he said that) attitude. Safety equipment is not something you skimp on Sir.

New Age’s answer

Dear Lecayle,At New Age, we offer a diverse range of vehicles, each with its unique features, styles, and advantages. The vehicle you selected happens to have a smaller bed, but we also have other vans available with beds as long as 6'8". It's important to note that our vans are constructed using structural board, known for its superior strength compared to conventional particle board, even exceeding commercial RV standards.Regarding the issues you mentioned, I was genuinely surprised to hear about them, as they would typically require a significant amount of force to damage a seat belt or structural board. I apologize if my initial response seemed lacking in empathy, but I was genuinely taken aback by the situation. Nevertheless, I dedicated four hours to contacting various garages, auto parts suppliers, and personal contacts within a one-hour radius of your location in an attempt to find a solution. Unfortunately, the timing was challenging as these issues occurred during the weekend, and I couldn't source a solution until the weekday.

Evelien R.

5October 2022

We had an unforgettable 2-week trip in this RV. Joey picked us up from the airport and took the time to show to us how everything in the van worked. We also had a test drive with some local road instructions included which was great as we are not used to driving this type of vehicle. We did not need serviced sites or the generator for our entire trip as the battery was charged sufficiently during each drive for what we needed. The van had everything we needed and was very nice to drive, even over passes and switchbacks there were no problems. We can highly recommend renting from New Age Travel & Service as they provided great service and a wonderful experience. Thanks a lot Joey.

Kristina C.

5August 2022

We went on a 5 day trip in the Traveling Hermit that we named Frodo. It was an unforgettable experience. It was a beautiful place to begin with that was amplified by Frodo! It was comfortable. Joey was incredibly helpful, responsive, kind, and so thoughtful with everything that went Into the van.

New Age’s answer

Thanks a lot for for your good words and choosing New Age Travel and Services! Looking forward to maybe see you in US this winter. All the best. Joey

Charlotte K.

5September 2021

J'ai passé trois semaines dans les rocheuses avec le van de Joey. Tout a été parfait. Merci beaucoup a Joey grace a qui j'ai passé de super belles vacances. Je recommande sans hésiter !

New Age’s answer

Merci beaucoup Charlotte pour ces bons mots! Très apprécié et merci encore d'avoir choisi New Age Travel and Services pour vivre l'expérience vanlife en camper van! On ce revoit bientôt. ;)

1 Photo submitted by Charlotte K.

Nicole I.

5August 2021

We had a lovely road trip out to Vancouver Island, camping all along the way and back. The van is well built and well thought out, everything that you might need is provided. The solar panel and battery combo is perfect for charging all your devices. There is tons of storage to keep all of your stuff organized throughout your trip. Joey & Frances were great to deal with and very responsive.

2 Photos submitted by Nicole I.

Charlotte C.

5September 2020

The RV was great, perfect for a road-trip in the rockies! Joey thought about everything : the portable toilet and shower were a big asset. The bed is really comfy and you have everything you could need! Plus Joey is available at all time and very nice!
We warmly recommend New Age Travel!! :)

Marge A.

5October 2019

We had an amazing time with this perfect van ! It was our first camper van experience and I’m glad we went for Joey’s professionalism ! He made it very easy and clear, even though we had a hard time with outdoorsy ! (Our documents and deposit were still pending the day before renting)
I fell in love with the whole travel with van concept and hope I’ll rent this one again :)
We went to the Rockies and we felt safe, cozy and free ! The van was very clean, comfy and so pretty :) Don’t hesitate to rent this gem.

Amanda R.

5September 2019

This van was a great way to explore Banff and Jasper National Parks. We had a ton of fun!

Stephen W.

5August 2019

Joey made the whole experience very easy, convenient, and stress free. He accommodated my schedule even though it was weird hours, and was easy to reach if I had any questions. The van was awesome, exactly as described and made our trip so much more enjoyable. 10/10 would rent this van again from Joey.

2 Photos submitted by Stephen W.

Gregorio M.

5August 2019

Perfect small camper for 2 people visiting Bannf and Jasper national parks.
It allows you to take also the roads limited to vehicles shorter than 7 metres.
The camper has a ‘home made’ flair even though it lacks an electrical fridge. Perfect for a casual and inexpensive trip.

3 Photos submitted by Gregorio M.

Jimmy G.

5July 2019

Wow, what an adventure. Joey’s Chevy camper was the perfect complement to our journey through Banff, Kootenay and Jasper. Four nights and five days of pure, nature-filled bliss. And for every exhausting hike, we had a cozy home to return to. Book a New Age van and go traverse the mountains. You won’t regret it!

7 Photos submitted by Jimmy G.