Poor...because there is, apparently, no quality control in your product. You're polite people...which is nice, but you're not terribly organized (one eg: you accidentally cancelled my reservation, I caught it). I'd appreciate a phone call to discuss the safety issue which could have been very...
We were in a bind, and Premier was able to accommodate us in LESS than 1 hour.
We were very pleased with the service we received! The RV was great and fit our needs. The staff provided us with a thorough overview of the coach. We had a question after the rental and it was answered wonderfully. We will for sure rent from Premier again
We were somewhat disappointed that there was no leveling jacks, only plastic tiles, on the rv, therefore we spent the weekend on a slant. Also there was no coaxial cable to connect to the cable TV at the campground. Short of unhooking and driving through Branson to find a store there was nothing...
We rented 2 RV's one without issue, the other had issues with Power, the heater did not work and the generator worked for a little while but became low on oil and would not work. All in all very disappointed with the second RV. I think it there was a check out sheet on this RV prior to our...
Mark (Service Guy) was fabulous. The motor home was worn and had a few problems....awning broken, when tank was filled with water the valve was not opened...
The technician that performed the pre-rental inspection and education with us was not very familiar with this unit and how it operated, specifically the generator and awning.
We had a leak in our water tank which made it a bit inconvenient but service was fantastic!