Matt was great. Excellent responder to our questions. The Rebel (Airstream BasecampX) is a beautifully engineered design for such a small space. The two of us ate and slept comfortably.
Camper was great! Just the right size for the 2 of us and easy to tow for us newbies. Matt and Ashley were super responsive and made sure all of our questions were answers. All in, a great experience.
Everything was great and exactly as described
Matt was easy to communicate with and efficient no issues and explained the basics clearly and quickly so we could get on our way
The base camp is exactly as described and was perfect for the two of us and our small dog
Our Chevy blazer had no issue towing it
Just awesome! Matt is a pro and made newbies feel empowered. The Basecamp is in great condition and everything worked. It towed fine behind our Grand Cherokee from Eastern PA to Northern Kentucky and back. Lots of inquiries about the camper while we travelled. It’s really sharp looking and has an unique appearance. My wife and I can’t wait to plan our next adventure…😎
1 Photo submitted by Andrew B.
Had a fantastic trip, great 1st trailer experience. Matt was helpful before and during trip to answer questions.
1 Photo submitted by Kent Z.
Very positive experience including good communication before and during the rental. Would recommend to others and would rent from Matt again.
We were supposed to rent this trailer for four nights back in the summer and due to some concerns we had with COVID-19, we thought about cancelling. I contacted Matt and our initial communication was very good. He worked with us and offered to book us in for a later date. We agreed to this and were due to head up to pick up his trailer for 10/8-10/12. On 9/29, I receive a message that our booking was cancelled. There was no message or explanation from Matt. I messaged him and told him we were disappointed and was everything okay. He ignored my message and then a second message I sent. We were really looking forward to our trip and were very disappointed. My sense is that he probably reserved it to someone else for a longer booking. If this was the case, though we would have been annoyed, we would have appreciated honesty and communication. I cannot speak to the quality of his trailer, only to his poor communication. If you decide to rent this, just be aware that this could happen to you.
The airstream basecamp is an impressive trailer and we really enjoyed our stay. Matt was responsive and extremely helpful in getting us set to tow and maximize the experience.
1 Photo submitted by Nathan S.
This was our first time renting an RV trailer and Matt was incredibly helpful and friendly. As you’ve probably read in other reviews, it’s all true...Matt is quick to respond and always available prior to and during your rental. He gave us a detailed overview of the Basecamp and provided us with recommendations for our vacation. If you’re lucky enough to rent the Rebel you’ll be the most popular trailer on the road or at the campsite. It’s a head-turner and conversation starter. I wish we didn’t have to bring it back!
3 Photos submitted by Mickey M.
We had a smooth 5 day adventure with Rebel! As RV newbies, Matt's walk-through was comprehensive and gave us the confidence to set out on our trip. Rebel was easy to tow and we enjoyed both our full-service campground stay as well as an electric-only State Park. We would recommend Rebel for outdoor enthusiasts who want to get away, but have all the necessities and some creature comforts at hand.
1 Photo submitted by John W.
Matt was an absolute joy to work with throughout the entire process. He was incredibly responsive to not only my questions prior to p/u, but throughout the rental itself. Matt tood about 45 minutes to go over the functionality of the Basecamp at p/u. The Basecamp is an awesome little camper. We had a minor propane issue that Matt was able to talk me through while we were travelling and if anything it probably had to do with us being newbies to RV'ing. You will definitely enjoy your rental experience with Matt!
1 Photo submitted by Zachary H.
Matt was diligent and responsive, and very helpful in preparing us for the experience. The attention to help us during the rental period was great. Matt is knowledgeable and a nice guy all along. The Basecamp was in great shape and Matt provided clear explanations for towing and using its features. Overall, a nice experience.
Great experience renting Matt's Basecamp. Easy to communicate with, Matt provided a thorough walkthrough of the features and setup. The trailer was super clean and well stocked with virtually everything you need. First time RV-er and it was easy to tow. I'll be renting again. Unless I buy one for myself!
1 Photo submitted by Michael J.
Great experience with Matt and with his Airstream rental. It was the perfect size, completely clean, everything worked perfectly and Matt made himself available for any questions or concerns for the duration of the rental. Highly recommend!
From the start, Matt was easy to communicate with and very responsive which is always helpful! His Airstream Basecamp X (named Rebel) was perfect for a long weekend getaway for my husband, myself and our pup. It's been a while since we did something other than tent camping and I booked a site with all hookups. Everything about the Basecamp X is intuitive and easy to use, especially with Matt's thorough "orientation" before taking off.
The bed is comfortable and kitchen is well equipped. Airstream's design and engineering makes a small space comfortable and functional. We would rent it again (if we don't purchase our own)!
This was our first time renting a camper. We had a lot of questions and Matt was both very helpful and responsive via text, calls and email. He took the time to give us recommendations of places to stay and how to use the camper boondocking for our first experience. The Airstream was well cared for and fully equipped with additional amenities like cooking spray, spices, coffee filters, pots, pans, utensils and even a french press! And lets not forget the hand sanitizer!!! The check in/out process was easy and efficient. Matt went over how to use everything and get set up as well as how to tow it safely. The only thing we needed to do was show up with our hitch. The Airstream towed easily with our Ridgeline and set up was a breeze with all the provided equipment. A few quirky things on the camper like the bathroom and screen doors but overall we enjoyed our use of this camper along with our dog Bella. Matt thanks for sharing your Airstream with us and allowing us an opportunity to make new memories. Highly recommended!!! Two enthusiastic thumbs up!!
3 Photos submitted by Miriam H.
Matt was great. Since this was my first RVing adventure i really appreciated the great tutorial of the trailer and all its amenities. All the equipment for the trailer and the trailer itself were immaculate. This was the perfect trailer for my wife and I to become familiar with RV camping.
Thank you Matt !!
Matt was great. He helped me make sure ZI had the proper hitch specifications. Our trip was a month of amazing fun. Thanks Matt!!
1 Photo submitted by Jeffrey B.
Great Camper, went on a winter adventure and loved the airstream basecamp.
Hello Ammar, I’m sorry your trip was unpleasant.
Our rental does not include a generator, nor has it ever. Our insistence of keeping the batteries charged abound 50% was to prevent permanent damage to the system which would have cost you significantly more than the damage you did cause.
The Airstream was unable to charge due to the fact the 7 pin plug had been stretched and was not making a proper connection. You we’re also towing without lights when you arrived for drop off due to this. Perhaps going off-grid in Canada without electricity for your first RV trip was a poor choice, and ours for permitting it. We stated several times via outdoorsy communication prior to your rental that the battery system would be an issue for off-grid winter camping.
Our communication before during and after your rental was frequent and clear. If you felt as though we were unable to assist, your rental includes 24/7 roadside assistance.
We appreciate your feedback.
The Airstream Base Camp was great. It was very clean and comfortable and had everything we needed in a small package that was easy to tow, set up and operate. It’s perfect for a couple. Matt was very responsive, helpful and friendly from the time we first made contact with him through the time we returned the Base Camp. When we picked it up, Matt thoroughly covered the Base Camp’s features and how to set it up and operate everything. I would definitely rent the Airstream Base Camp from Matt again.
We had the trip of a lifetime. Our first stop was Loft Mountain in the Shenandoah NP. Setting up the camper was a breeze and even though we had a basic campsite ie no water, electricity etc, BC as our RV became know. provided it all.