Rick & Lynn were patient, kind, and generous hosts. The vehicle was just as described and met our needs. We look forward to using it again in the future.
1 Photo submitted by April H.
With advent of Covid RVs are in high demand. It has to be challenging fitting the needs of each renter, especially if the renters before are delayed in returning the vehicle. It was not made clear to us by Outdoorsy that there were check in and checkout times like a hotel, this would have affected how we established our rental span so that we would have been less rushed and better able to check all systems before departure. Under the circumstances (We were rushed and it was pouring rain) Richard was polite, friendly, and very helpful. The vehicle performance was as one would expect from a Mercedes, smooth ride, incredible safety features, and great gas mileage and range. We had some difficulties with the electronic media capabilities of the vehicle but it did not take away from our enjoyment of our experience.
Very accommodating and helpful. Very responsible and always available to answer any question.