Our trip worked out great and always Patrick was there when we had a question. Excellent!
Very nice experience... Owner (Patrick) accessible for questions and very responsive.
We had an incredible experience with Big Bertha! The van was spacious for 2 people, drove like a dream, and was very intuitive to use. It was perfect for our trip through the Blue Ridge Mountains. The owner, Patrick, was extremely helpful and responsive both during the initial walk-through and throughout the trip if we had any questions. Would highly recommend for first time RV users!
Big Bertha was amazing! We can’t say enough good things about her or her owner Patrick, who was always available to help with questions and also explained everything so well. She drove easy like an SUV for us and comfortably slept three adult girls. We were able to to cook in her, camp in her and go all over the PNW and the National Parks with out an issue. Everything went smoothly, honestly better then I expected. This was our first experience vacationing this way and we hope to do it again soon! Also, she was as good with gas as advertised, and she actually averaged 22/23 MPG in the mountains. Thanks Bertha and Patrick for allowing my friends and I to have the vacation we needed!
4 Photos submitted by Kelcie G.
The owner cancelled the booking at the very last minute. It made my trip nightmare!
Patrick T’s answer
They started the correspondence with asking me asking for a discount. When I found out it was a Covid related trip to drop off their sun to college, I did waive the mileage fees. They would be driving a lot and not even using the RV at campsites. Dry camping is not the recommended way to use this RV, particularly with this light duty generator. I thought as long as they did not have high expectations for the use of the RV in this suboptimal arrangement, things would be fine. I explained all of that thoroughly to them right away.
It was a pleasure renting Big Bertha from Patrick. This was our first RV experience and Patrick was extremely thorough in his orientation. He was very responsive and always accessible when we had questions and issues. Like any other camping trips, there were moments that things did not go perfectly well, but with flexibility and positive attitude we were able to address the issues and still had a great experience. Patrick left a tool bag and it came in handy. We worked with Patrick to find temporary solutions while on the road to continue our adventure, and Patrick was already prepared to address them before we dropped Big Bertha off.
1 Photo submitted by Chris C.
We were totally impressed by Patrick's professionalism, communications and attentiveness to us during our 11 day rental. We were new to van-life, so our learning curve was steep but in the end we had it all pretty much figured out. The vehicle itself was very good: clean, well-appointed and well-stocked for a road trip. Engine-wise, it ran without a hitch. Some normal operational glitches arose during the trip, but Patrick was always available to discuss. Pick-up and drop-off were easy and smooth. Thanks, Patrick!
There is not much positive I can say about this vehicle. To start the generator couldn’t be used as it filled the cabin with propane, the fridge didn’t work, and to top it all off the toilet backed up even though it had only been used a couple times. Oh and that not it, while driving the AC stopped working. When we reported these issues to Patrick then we were told that they were known issues. The trip was a disaster. I can’t recommend this RV to anyone and although Patrick was a nice guy he was less than forthright with the issues.
Patrick T’s answer
Unfortunately, this renter was very impatient and did not allow me to help him troubleshoot issues. Big Bertha has been on the road quite a bit but what he wrote was untrue. The generator did not fill the cabin with propane. You can smell propane anytime you use it for a BBQ, when running a generator, while cooking, etc. He might have never used propane before. Generators have circuit breaker switches. When they draw a heavy load, you sometimes have to toggle that switch. Interestingly, I told him about everything prior to the trip. He then said the refridge was intermittent. The AC did not stop working as he described. In these Sprinters when it gets real hot the condenser sensor freezes up and you just have to turn the air down for it to thaw and then it gets cold again. I said that is a known issue and it unnerved him for some reason. Trust me, I will help you with every issue during your trip. Once the toilet backed up for whatever reason he did not want to troubleshoot that and he returned the RV smelling horrible. I hope this helps if anyone is hesitant. Happy to discuss any of these points.
Patrick was nice and easily accessible.
It was great working with Patrick. Although the RV was cancelled, I would work with Patrick again. He was courteous and respectful and responded to calls in a timely manner. Thank you Patrick.
Patrick was very accommodating and patient; his communication was excellent. The RV drove great and was excellent on mileage. The bed was not so comfortable would recommend bringing an egg crate foam mattress. Great for a small family.
We as a small family with an 11 year old had Big Bertha for 3 week. The compact car was a great experience. Apart from Manhattan we could find parking space everywhere. The communication with Patrick was very easy-going. We would rent the car again.
1 Photo submitted by Markus L.
Patrick and Bertha were both amazing. Patrick was very patient when explaining to us novices how to operate the van, and the van itself was a pleasure to drive and to camp in. Thanks so much Patrick for the experience!
Everything went great start to finish
We had a great time with Big Bertha. The van handles extremely well and had everything we needed - and more. Patrick was extremely easy to deal worth and helpful in the checkout.
Had a wonderful experience with “Bertha”. Plenty of space, comfortable bed, great gas mileage, and easy to drive. Patrick was responsive and very easy to work with.
1 Photo submitted by Drayden H.
Our 1st time in the VanLife; Patrick & Big Bertha made it a wonderful experience. Big Bertha (the van) was ideal for the 2 of us! Patrick made the experience easy; he was completely accommodating to our needs, and quickly available by text when we had questions. Big Bertha was our travelling home over 9 days & nights to a an idyllic riverfront, a countryside wedding, a waterfall park campsite, a waterfront marina, a friend's driveway, plus (shhhh...) stealth-camping in the city. We gave many tours, for friends along our travels, and certainly shared our zeal on FB. It was hard to say goodbye. We're hooked!
1 Photo submitted by Bill O.
We were out for the very first time in an RV and had a schedule change on our end so we were unable to have an orientation before heading out. Patrick was very available by phone to talk us through hook ups at our camp ground. He knows this unit inside out.
We had an excellent adventure in Big Bertha. Patrick was very easy to work with.
I am thankful that Patrick is willing to rent his RV to family's with dogs. We had an amazing trip. The RV is easy to drive and super comfortable.
Patrick was very responsive and willing to help in every way!
Patrick was easy to communicate with and flexible about pickup and return.
Had a great trip. Could have used more instructions but Patrick said he would take care of that for future renters. Nice that this fits in a regular parking space.
The vehicle was awesome. The gas mileage as advertised. We truly loved it. The only drawback was the cleanliness. The front mats smelled of pet urine so we got creative and put them in a garbage bag and put them in the bathroom, which we did not use during the trip. These concerns were shared with Patrick via text. We recommend a better cleaning prior to each rental.
Everything about our experience with renting Big Bertha was excellent! It was a great size for my husband and I, plus our two medium sized dogs. We even had room for a small baby gate to keep them in the back and not under our feet while driving. Patrick was very responsive and helpful as we navigated our first time in any type of RV. The van was easy to drive on highways and through small towns, with a quick set up at campsites. Bring bedding and personal items but everything else is there for you. There was a roll of duck tape that we used to keep one cabinet shut that tended to open while driving. Patrick also left us a second key so we could leave the van idling, and run inside somewhere while our dogs had AC to keep them cool! We had the perfect trip up the coast and would definitely recommend to anyone.
1 Photo submitted by Emily A.
This was our first RV experience. Patrick helped us work through our concerns and self imposed challenges along the way. He was easy to work with and very responsive to our questions.
Great RV, Patrick is great to deal with. This was our first time and it’s fun. It’s small and easy to drive. The cabinets have a lot of stuff in them so don’t bring much. Would do it again! Thanks Patrick!
We rented Big Bertha for a camping trip to Cape Henlopen in Delaware. Driving was a breeze and it was nice to be up so high seeing areas I had passed many times before from a new higher perspective ( like the Bay Bridge).
Unfortunately we had to return home earlier then expected. Bertha is a great RV for a weekend getaway. Communication with Patrick was wonderful, he responded to all questions within minutes from being text
Patrick was very flexible on the pick up and drop off times for Bertha, which was very convenient.
Very easy to work with on scheduling and your needs! Thanks Patrick!
Big Bertha was ideal for our trip! We needed her mostly for ease of transport for my Parents and our Lil' dog. She handled well; and we were vey satisfied with Patrick and his help.
Great experience! Patrick is very friendly and easy to work with on coordinating pickup and dropoff. We rented to see what it was like to drive and travel around in a Class B, Bertha was perfect for our outing.
Awesome RV, awesome owner! Patrick was super responsive and easygoing. Bertha is a dream to drive and has everything we needed to escape to a campsite for the weekend. Highly recommended!
Big Bertha was great for our first Class B RV experience and Patrick was very easy to work with. A wonderful week-long trip/vacation. Would absolutely do it again!
This is a fun vehicle to rent and Patrick was very responsive! Has some wear and tear but all minor stuff that is easily fixed or ignored. Easy to drive and great gas mileage. Highly recommend!
RV was exactly as advertised, easy to drive, great gas mileage, small workable kitchen and small bathroom. I'm not exactly sure how it would sleep a 3rd person. It was pretty tight for two but it did work.
Good vehicle. Good to do business with. Very accomodating.
Bertha was the ideal "traveling Tiny House" for my recent solo vacation in Eastern Pennsylvania. Fit me like a glove, easy to operate, and Patrick was very gracious, allowing me to pick up early in the morning after an all night flight. Pick up and return at a trendy local marina was convenient and a nice "Welcome to Baltimore". Wonderful RV to drive; highly recommend!
Patrick could not have made everything more easy! He is a terrific "host" and we absolutely loved Big Bertha. Five stars for sure!
Bertha was great - perfect size and very convenient. Patrick was very helpful and made the pick-up/ drop-off a breeze!
Patrick was very accommodating and helpful. And the van was perfect for our needs (it was easy to drive and fit our family of 3 perfectly). We had a great experience. Thank you Patrick for making our trip so comfortable and easy!!
Patrick was awesome and was always available when we had questions. He made our rental experience very enjoyable and I would definitely rent from him again in the future.
Wonderful person to deal with, it was our first experience with any type of RV and the few questions were answered very quickly. Bertha handled nicely and fuel mpg was great, was very easy to maneuver on the interstate as well as local roads.
Patrick was everything he advertised and more. Super responsive from before picking up Bertha until after returning it and great customer service when I had really dumb questions about how things worked. I highly highly advise dealing with Patrick and renting Bertha for any trips you may have.
Patrick was a great host offering up the use of Big Bertha. He was clear with his communication and very responsive when we had questions. The trip out to Phoenix was great and while first anxious about Bertha's size, we quickly realized she is agile and easy to handle on the road, parking lots and everywhere. We received a number of compliments and questions about her at a number of stops. Fully recommend if you wish to take a trip.
Patrick is a wonderful owner. He's patient and friendly - really makes sure that you're comfortable before leaving. He also sent a really nice morning after text to check on us and see if we had questions - AWESOME!! Big Bertha is a dream to drive - very smooth ride and handles well. There is no TV or DVD player - so plan for a true camping experience without those perks. I would definitely rent again!
We had the BEST experience! Patrick was super helpful and responsive to all questions and concerns, He even gave us a tutorial of the Big Bertha before we left since this was our first time renting an RV. Big Bertha is wonderful - the bed was so comfortable, she was so easy to drive, great on gas, and was exactly what we needed! We will definitely rent again for future road trips :)