2019 Keystone Springdale


28 reviews

(5)
5
99 %
5
99 %
5
100 %
4.9
98 %
5
100 %

Communication

5

Cleanliness

5

Maintenance

5

Value

4.9

Listing Accuracy

5

Kevin K.

3July 2023

This trip with this coach was not a good experience from the beginning. There are two people to communicate with. The owner Michael lives out of state and Grant is the person that lives where the coach is. That was confusing as I was hearing from two different people. The day that we were to pick up the coach Grant informed me that the key had been broken off in the door. This meant two things. It meant that we were not able to secure/lock the coach and it meant that we would not be able to get into the outdoor kitchen. The outdoor kitchen is another issue. In the week leading up to us renting the coach Grant informed me that the outdoor kitchen is not useable and that the two burner stove is not hooked up and that nobody uses it. This contradicts the pictures on the website that show an outdoor kitchen that we had planned on using for this trip. When we picked up the coach the address on the website is incorrect. The address is for the house across the street where Michael used to live. Again, when we picked up the coach I was glad that I had brought my hitch for my truck as the one that Grant has with the coach is missing the two components that allow it to be hooked up to the weight distribution bars. When I picked up the coach I noticed that the steps to the coach seemed to be very loose and not very supportive. When we got to our campsite we realized that the top step had a missing bolt. We were able to put a band aid fix on the steps for the week so that we would not break them entirely or fall getting in and out of the coach. While setting up out campsite we realized that there were many more issues with this coach. The screen to protect the hot water is secured with black duct tape. The window at the dining room table does not open due to the had crank being broken off. The screen for the window at the front of the coach, not the emergency window, is out. The screen for the window on the lower bunk is also out. When we went to sit at the table it was not stable at all. When we looked underneath, one of the table legs was broken and had been secured with black duct tape. Needless to say this meant that we could not sit inside at the table for meals or card games for the duration of the trip. The top bunk had sand all over and under the mattress. The refrigerator had a horrible smell to it when we opened it up to set up camp. When we returned the trailer the explanation given to us by Grant was that a previous renter had fish in there. While levelling the trailer off we realized that one of the four tires is almost completely bald compared to the other three tires. We were happy that we were not travelling in rain/winter. We kept the lines of communication with Grant and Michael open for the duration of the trip. Upon our return and dropping off the coach with Grant we reiterated to him the mulitple issues that we had for the week which in part led us to bring the coach back a day early. We requested a refund of 25% of what we had paidand Michael and Grant would only agree to half. We thought the 25% was fair due to the condition of the coach and the mutliple issues that we had and the time we spent trying to fix them so we could enjoy our trip. We will not be renting this coach again in the future and our recommendation to outdoorsy and to Michael and Grant was to take this coach off of the website until the maor, if not all, issues are fixed.

David H.

5May 2023

Awesome!

Nauzer G.

5August 2022


Ryan B.

5June 2022

Awesome week with the trailer. Functioned well for a family camping to Yosemite!

Shawn C.

5June 2022

Mike was great to work with, he made it simple and easy. We had a great trip! Thank You

Carl R.

5May 2022


Humberto S.

5May 2022

Fun and smooth experience overall. Michael was easy to reach and helpful in answering any question. The travel trailer was clean and well taken care of. I would highly recommend and rent again from Michael.

Stacy K.

5April 2022

The trailer was spacious and easy to tow. Mike was great to work with, very responsive and thorough in his instructions for the trailer. Very accommodating and quick to get a response from. Would love to rent it again!

Paulina S.

5February 2022

We had amazing experience. Michael was super flexible and helpful. RV was clean and in good condition. Couldn’t recommend more.

Satish K.

5November 2021

Our first camping trip with our 8month baby! She had fun looking at trees, deers, turkey 🦃 at the campsite. Michael was very helpful in educating and explaining how it works because our prior experience was with pulling tab not a trailer. We had wonderful trip, RV was clean and well maintained.

1 Photo submitted by Satish K.


Russ G.

5October 2021

Well, what can I say that hasn't been already said. Mike is straight up an all star. I give him 6+ stars for communication, support, RV trailer conditions, generator support and PK on hook up and detachment. Thank you Mike! we will definitely rent again from you!

Cheryl W.

5August 2021

Michael was very helpful and patient with us. This was our first time towing a trailer and thanks to his instructions and the use of his equipment it was a lot of fun

Michael’s answer

Thanks Cheryl! You both did great!

Ed H.

5August 2021


Ed H.

5August 2021

When we got to Michael’s to pickup the trailer, he gave us the tour around the trailer and showed us how everything worked. He let us use his hitch so we could use the sway bar. Michael was very pleasant and accommodating for our pickup and returning time. We are looking forward to our next camping trip and renting it from him.

Michael’s answer

Thanks Ed! You’re welcome to it anytime. Thanks for taking such good care of it!

3 Photos submitted by Ed H.


Gavin C.

5July 2021

Excellent experience. We were first time renters and he made everything very simple and made sure we had what we needed.

Michael’s answer

Thanks! You’re welcome to it anytime.

Peggy N.

5June 2021

Michael's travel trailer was in great condition; everything was in working order. Michael walked through the operations of things and answered all our questions. He was very knowledgeable and made us feel at ease. We had a fabulous get-away! We will definitely rent from him again! Thank you Michael!

Michael’s answer

Thank you Peggy! Nice to meet you both.

D C.

5December 2020

Mike is great! Very helpful and informative. He even gave us his trailer hook-up to use.

Kimberly F.

5November 2020

Three of us spent three nights and were very comfortable in this RV. Everything worked perfectly, and Michael was very communicative and responsive. And he let us use all his towing equipment -sway bars, hitch, etc. Had no problems towing. Very smooth trip!

Christina P.

5October 2020

Great experience with Michael. Trailer worked perfect for our trip!

Mikey R.

5September 2020

This was my first time pulling a travel trailer. Was nervous but Michael was excellent in explaining everything. He was available for questions during the trip.. would definitely rent from him again..

1 Photo submitted by Mikey R.


Mitch R.

5August 2020

Just spent three weeks in Mike’s trailer and could not be happier. Mike made everything easy; period. Very responsive, supportive, and provided insights to this trailering noob. Highly recommend Both Mike and his trailer.

Michael’s answer

Thanks Mitch! Pleasure to meet you.

Brian S.

5July 2020

This trailer was perfect for a family of four boondocking in the sierras. The trailer was immaculate and Mike was extremely helpful. We pulled the trailer with a 2015 Tahoe from Stockton to lake Alpine for reference on towability. This is definitely the one you want.

Kim

5July 2020

Micheal was so east to coordinate and communicate with, and the trailer was perfect!

Susannah D.

5May 2020

Michale was amazing! He answered all our questions both before the trip and during very quickly! The Trailer was SO clean and perfect for our family!

Craig B.

5November 2019

Top notch experience. Mike was very proactive in communication, responsive, and easy to work with. Wanting to learn about the trailer life, I asked Mike lots of questions. No question was a dumb question and Mike was willing to take the time and explain things.

Michael’s answer

Thank you! You guys were great. Thank you for taking such good care of it! Your welcome to rent any time, but I suspect you’ll have your own soon. Ty Mike

1 Photo submitted by Craig B.


Michelle C.

5October 2019

We rented Michaels travel trailer to gauge if we want to purchase one in the future. Michael was quick to reply to messages and very pleasant to work with. The trailer itself was clean and comfortable and served all our needs on our trip. I would recommend renting this trailer if you have a family with young kids, the bunks are set up perfectly for it.

Tara L.

5October 2019

Michael was amazing to work with! Honest and awesome and flexible and kind. Would def recommend him and use again.

1 Photo submitted by Tara L.


Rich B.

5September 2019

Great trailer, very easy process and good communication.

Isaac C.

5September 2019

There was perfect communication. The trailer was clean and well maintained. Trailer is just as advertise, will definitely recommend!

1 Photo submitted by Isaac C.