We had a FANTASTIC time with both Ben (& Jill!) and the RV, it was as they described it and better, friendly, honest, caring people and the RV is like new, everything worked GREAT and me and the kids (and puppies!) had a great time. The RV is modern and efficient, all features work as expected, we were able to sleep "off road" at Superior National Forest with ease, and camp in Wisconsin as well. It was easy to clean -hardwood floors, leather seats, etc.- and had everything we needed.