***Perfect Family RV! 2019 Odyssey Entegra*** "Odie"

It was a great experience, the owners were so responsive and sweet!

We were very disappointed with our rental both during our RV experience as well as after it was over. The vehicle operated great except for the refrigerator. It operated prior to our camping experience and supposedly it operated after, but during our camping experience it DID NOT.

We are NOT experienced RVer's so we relied on the owner of the RV to assist us in getting it operational. We also had multiple friends that WERE experienced RVer's and they could not get the refrigerator to operate after doing everything we were told to do by the owner as well as a few other tricks by our friends. At one point, while discussing the issue with the owner, we were actually told to get some ice and put it in a cooler for our items that needed refrigerated. We were approximately ONE hour from the owner and there was NO offer to come fix the refrigerator. We got ice, borrowed coolers and made do.

I don't believe they sent us out with a bad refrigerator. However, when you spend this kind of money for a four day rental, it does come with some expectations. We expected the refrigerator TO WORK during our rental and packed accordingly. It did not work. Since our rental, they have ordered parts for the refrigerator. Not sure why that would be needed if it was 100% operational.

Again, this is a tough review to write. We felt abandoned by the owner and in the end received nothing for our inconvenience. A credit was mentioned while we were stranded without an operational refrigerator, but not when the rental was complete. Just be aware that if you have issues with this rental, you may be on your own at your campsite.

Take extra empty coolers and plan on buying lots of ice.

Carrie and Jim were AMAZING!!! My wife and I were scheduled to travel from Florida to Minnesota for health care. We booked an RV with another owner and unfortunately the unit was damaged on an earlier rental and the owner was not able to make the repairs in time for our reservation. 4 days before we were going to head out, the owner had to cancel. A second unit fell through for a similar situation. So with 2 days before we were going to leave, we found Jim and Carrie . They could not have been more helpful and accommodating. They adjusted their schedule and assured us that we were going to be okay. Good to their word, we were on the road on time!!! The unit was CLEAN and mechanically sound. The 3200 mile round trip was flawless. I was able to provide a clean, safe and isolated environment to to keep my wife healthy and avoid her needing to be exposed to public restaurants, bathrooms and hotel rooms. The compassion, kindness and professionalism shown by Carrie and Jim was so appreciated and such a relief that we were able to concentrate on the health issues at hand. Great equipment, great service and most of all GREAT PEOPLE!! Thanks Carrie and Jim!!! Hopefully we will be doing business with you guys again soon!!!

Carrie and her husband were incredibly responsive to any questions and concerns. The generator broke down and they scrambled to make it workable fo us. We are so appreciative as it was for a trip to my brother’s military memorial service.

Everything about the rental experience was wonderful. Owners were extremely helpful, polite, and accommodating. Recommend them highly.