Terie was incredibly easy to work with! She reached out to us a few times before the trip and once during to ensure we had everything we needed with the trailer, and was very helpful! She was also generous on our pickup and drop off times, and the trailer was STOCKED with everything we could have needed outside of food / clothes. The bedding was made and comfortable, and the layout of the trailer was perfect for our needs. I highly recommend working with Terie and using this trailer if you are in the market for needing to rent one!