I misunderstood how the "petition" worked in the RV. I thought it would open and close for the passenger to move from front to back. It is a fixed petition. Also, a window seal was loose and the wind noise was very loud. It took the fun out of driving.
Tammy and her team were very good to work with; timely communication and the van was in mint condition, and when issues came up they helped address very quickly.
Outdoorsy was very difficult to deal with, however, when there was an issue with refund policy, and Tammy and her team were very patient with outdoorsy and worked to resolve the issue very well.
RV was delivered on time and clean. Tammy made the process very smooth and would rent it again for a future trip.
Tammy and Charles ROCK! They are both incredibly gracious and spent a lot of time to ensure the beautiful new 2021 MB Ultimate Toys Sprinter Van arrived in time for my family trip. They were flexible, accommodating, and always available to answer any questions. The van was perfect - other than the countless requests from strangers to take pictures of or peek inside this beauty! Without question, I look forward to working with the Ferguson's and renting one of their vehicles again in the future. Thank you both for helping to create a uniquely memorable family get-a-way.