SuperVacationFunGetaway-2016ThorFourWinds

It is unbelievable. The owner of the RV just canceled my reservation without any explanation. She canceled just approximately 2 weeks before the planned trip. Without any prior communication, she canceled my reservation this morning. Although I will receive refund from the Outdoorsy, I had already planned including making nonrefundable reservation for camping ground as well as other activities. The cancellation that was made by the owner made a significant hardship for my vacation planning. I would not recommend this owner to any prospective renter. Although I understood sometimes that thing might happen for the owner who may have to cancel the reservation, I was surprised that without any previous communication or explanation, she canceled the reservation.

We had a great experience with Lizabeth and this RV! She was wonderful in responding to our emails and questions. The RV was exactly as advertised, and it met all our needs. It was clean, reliable and had everything we needed. Our only concern was that as first-time RV’ers, it would have been nice to have received an owners manual (short version!) and written tips or FAQ’s. Otherwise, all was great!

RV handles well overall. Relatively good gas mileage. Some cleanliness issues, e.g., significant mold under the cushions of over-the-cab bunk and dirt/dust under dinette table and sofa bed. Ladder attachment to bunk also missing a screw, making using it difficult to use. Shower door difficult to open and close with top rail/rod falling multiple times. TV in bedroom does not have a DVD player and did not function even with cable hookup (cable coax wire not supplied in RV). Awning is not permitted for use and canopy supplied had pieces that were either missing or bent, making it unusable for shade. Sewage drain line was old and starting to tear, needed to be duct taped. Recommend asking for a copy of the rental contract at the time of signing to review while on the road. Lots of signatures required. Recommend verifying all gauge and meter readings at the time of contract signing. Most importantly, there is a $5/minute late return fee which seems overly excessive. We had difficulties with getting propane tank refilled prior to RV return because of filling station problems, which resulted in a large late return fee.

Had a great time with my family in this RV for the weekend. We were able to have an enjoyable first RV’ing experience and even watch some fireworks! Lizbeth was great at communicating what to expect and arranged a much needed introduction to maneuvering the unit and familiarizing ourselves with it. Definitely looking forward to our next trip!

We were very happy with this RV rental. Lizabeth always responded quickly to our questions.

Lizabeth was great during our trip making sure that all questions were answered and that my family had what we needed to have a great weekend. The RV was very clean and comfortable, more than large enough for my family of four and even had space for the babies pack and play. I would definitely rent again!