2016 PVT T&B S Cdny323


5 reviews

(4.2)

Douglas S.

1August 2023


Douglas S.

1August 2023

This was a terrible experience. If I could give less than 1 star, I would. On my pick-up date, I logged into the app, clicked get directions, and drove 2 hours to go get the camper. Once I arrived at the location provided in the app (coordinates located in Johnsonville, NY), I found there was nothing at that location. I checked my email, and found that I had received an email from Outdoorsy with an actual address to pick up the camper (and stated that this would be a contactless pickup, which was never mentioned before). This address was in Johnstown, NY, over an hour and a half away, and no closer to my destination. We had no other alternative, so we drove the hour and a half to pick up the camper. When we arrived, there was no one there to assist with hooking it up, or showing us how anything worked. Fortunately, I know how to hook up a trailer, but have never used a camper before, so I had no idea how to use the stabilizers/empty the sewage/etc.

5 Photos submitted by Douglas S.


Jennifer G.

5July 2022

Garth is the NICEST person! He was unbelievably accommodating and helpful during our whole trip. I will recommend him to anyone I know looking to rent a camper and we can’t wait to rent from him again next year!

Chris W.

5August 2021


Kristi S.

5October 2020

The camper was dully equipt and worked great. We really only needed linens and clothes. Stacy and garth were wonderful to work with

Lauri B.

5August 2020

Stacie and her husband were great to work with. I had tons of questions and she patiently answered them all. We had a great trip!