Horrible expeirence, I had booked this RV June 2019 which was almost a year in advance of my trip. At first communicaton was great with this owner. Until, I went and checked on my reservation this month. I found out that she had moved to California. I had no idea about this so I messaged her multiple times and contacted Outdoorsy for support. Well after much of going back and forth they had to can…
We had a great time in the RV. Despite a few hiccups. The door was bent and leaked a lot of warm air. It also made noise on the road. The water hookup leaked so we couldn't use it. The engine light was on but Paul assured us it was okay. The RV held up, though, through freezing nights and long driving days.
Everything from beginning to end was awesome. Great communication. She made the entire experience wonderful including letting us pick up the evening before and drop the morning after which gave us time to pack and unpack without cutting in to our vacation time. Pick up and return was on time. Pre cruise inspection and explanation of the alRV was very good and thorough. Highly recommend this person!
It was easy to communicate with the owner. She was prompt and helpful. We had a great time on our 10 day trip traveling the National Parks. Any questions we had before the trip were answered immediately. We even asked for camping chairs and a cooler and that was provided.