James was terrific! We never rented an RV before. He went through an orientation. Was very clear and patient with us.
Also, and this was critical, he returned our texts immediately and provided support when needed.
James did a good job on explaining everything about the RV and how to use and operate, this was my first time using a RV. If I had questions or anything he was quick to respond back. RV performed and did its job for me while I used it for a week.
This was first experience renting and it worked out better than expected. James is very accommodating and very honest. The RV has a great layout and the king size bed is a bonus feature not found in many RV models. RV drives like a big SUV and is super easy to handle.
We had a positive experience renting our first RV. James responded quickly to our many questions throughout the process. He takes pride in his RV and carefully explained all the functions during a full face-to-face orientation. Since we decided to visit a nearby state park, James even picked up the RV on our last day and offered to deliver and set it up on our first day. We could not have asked fo…
James is easy to work with and everything on his RV was as described. The unit was very clean and well maintained.