Gabe was extremely responsive and helped me throughout the process to plan my cross country trip with two small kids. He sent additional pictures, sent dimensions of storage and spaces that I may be able to fit a travel crib. He sent videos so I would feel comfortable with all aspects of the van before my trip. The van was immaculate and Gabe took many appropriate COVID precautions. During my trip, Gabe responded immediately to any questions. The van was easy to drive and perfect for our trip to Florida.