Don't expect to get a water hose, sewage line or much useful instruction from Austin. As first-time RV renters, we did not know what to expect. We should not have expected showers or running water, unfortunately. The rigs shower tub and storage compartments were full of dead flies. The thermostat was falling off the wall and when we went to adjust the heat but the nob for adjusting it was gone. AC worked fine, though. Don't plan on fitting 8 adults into the camper, either.
You're getting a great deal with this trailer. It has all the necessary amenities and more. Can't wait to rent from Austin again.
Renting from Austin was very straightforward and an enjoyable experience. They worked well with us setting up a time to get and return the camper and making sure we understood the camper as well. We would look to them again for an RV rental.