42 reviews
(4.7)5
100 %
4.2
84 %
3.8
76 %
4.2
84 %
4.2
84 %
Communication
5Cleanliness
4.2Maintenance
3.8Value
4.2Listing Accuracy
4.2William S.
5October 2023
Garvin's is really easy to work with. Anna is quick to get back to you. We had to change locations from the original rental, they were very accomodating. On the day and time of our rental, Walter met us there and set everything up. If you have any problems, they get right on fixing them. Looking forward to getting something set up with them next year. Good job, Garvin's
Donald’s answer
Thank you Bill for the kind words! Hope to see you again soon!
Joe T.
4July 2023
Camper was delivered and picked up on-time and everything worked, however, it's getting a little "tired"
Christopher S.
5June 2023
Great trip, start to finish
Donald’s answer
Thank you for the kind words!
Patti L.
5June 2023
Wonderful experience and excellent service!! Anna went above and beyond! Totally recommending your business!
Donald’s answer
Thank you Patti for the kind words. We look forward to seeing you again!
David H.
5May 2023
Everything was great! Easy pickup and drop-off. We added on the generator, picnic pack, and linens and they even let us borrow a hitch for our truck!
Donald’s answer
Thank you for the kind words!! We look forward to your next adventure!
1 Photo submitted by David H.
Kim R.
3.5May 2023
Although we enjoyed our time with the RV we rented, for the cost, I think next time we will rent a hotel room in Tonto Basin or Globe. I think it will be much cheaper.
Darlene P.
5May 2023
Wonderful Service! Thank You!
Donald’s answer
Thank you Darlene!!
Coti B.
5April 2023
Absolutely amazing experience! Customer service was fantastic, great communication and even went out of her way to make sure we planned ahead and packed everything we needed. RV was delivered on time without issue and in excellent condition. 10/10 would recommend! I will be using Garvin’s again in the future!
Donald’s answer
Thank you for the kind words! We look forward to your next adventure!!
Laurin B.
5April 2023
This was our first trip after selling our camper and Garvin's RV Adventures made the change so smooth! The camper was supplied with basic necessities and everything worked perfectly. We will definitely be returning customers and will recommend them to all of our friends and family in the future.
Donald’s answer
Thank you Laurin for the kind words!! We look forward to your Next Adventure!!
Aaron R.
4March 2023
This was our second time with Garvins and again no big issues or problems. Only one suggestion is to put some memory foam matress toppers on the beds. The customer service was awesome.
Jim G.
5February 2023
Always friendly and helpful Good rental equipment
Donald’s answer
Thank you, Jim! We appreciate you!
Elizabeth P.
5November 2022
An absolutely amazing company. They have made every one of our trips simple and stress free. They have worked around us numerous times and we have never had a single rude or negative experience with them. We will CONTINUE to use Garvin for every camping adventure until we can purchase our own 💖 thank you all so much you are truly phenomenal.
Donald’s answer
Thank you so much for the kind words! We appreciate you!! Have a great Holiday Season!! See you soon!!
Kenneth H.
5November 2022
Donald’s answer
Thank you for the great review, Mr. Heflin!
Robert S.
5October 2022
What a great time we had at Roosevelt Lake, we were there for a week and everything worked great! The staff is Awesome as well!! We will always use Garvin’s RV and Adventures for our trips!! Thank you!!
Colleen B.
3September 2022
When rv delivered forgot to send generator was told would receive credit for day without. Never received. Also told 2 days prior to trip we were grandfathered in for $150 delivery fee. Then day before told we’re not it was the $200 and additional mileage fee added on. Not happy about these issues but too late to cancel at that point.
Donald’s answer
Hi Colleen,
Thank you for leaving a review. We did credit your account $25.00 for 1 night of no generator, it is on file to go toward your next rental. We apologize for that inconvenience as we had 10 deliveries that day, which is no excuse but we did have it there for you the very next morning. When you made the reservation you did not have an exact location where we would be delivering it to. When you reserved, the delivery fee for the Mogollon Rim area (50 miles from our location) was chosen at the $150.00 delivery fee. We were advised the day before your reservation that the location was actually in the Forest Lakes area instead. I advised you that there would be a change in the delivery fee. Since you booked before we changed our delivery prices, we honored the previous 50+ miles from our location at $2.00 per loaded mile instead of the $2.80 per loaded mile which I did explain to you when we spoke and I apologize if there was any confusion.
Thank you for leaving a review. We did credit your account $25.00 for 1 night of no generator, it is on file to go toward your next rental. We apologize for that inconvenience as we had 10 deliveries that day, which is no excuse but we did have it there for you the very next morning. When you made the reservation you did not have an exact location where we would be delivering it to. When you reserved, the delivery fee for the Mogollon Rim area (50 miles from our location) was chosen at the $150.00 delivery fee. We were advised the day before your reservation that the location was actually in the Forest Lakes area instead. I advised you that there would be a change in the delivery fee. Since you booked before we changed our delivery prices, we honored the previous 50+ miles from our location at $2.00 per loaded mile instead of the $2.80 per loaded mile which I did explain to you when we spoke and I apologize if there was any confusion.
Vi W.
2.5June 2022
Everything in the RV was dirty except the linens. Had trouble with the battery, but they did come and exchange it. Over all I'll probably rent again, but skeptical.
Donald’s answer
Hi-Vi, Our cleaning crew goes through extensive cleaning and sanitizing processes. When delivering on a dirt road, where you were located, dust and dirt can find their way into the trailers. If you would like to discuss this more, please feel free to give me a call!
Thank you!
Anna
Thank you!
Anna
Keven C.
5April 2022
Donald’s answer
Thank you for the great review!!
Ashley B.
5April 2022
We booked the Payson Pioneer and we absolutely loved it! Having the trailer fully stocked, a generator and linen provided made for an stress free family trip! The trailer was clean, beautiful and so spacious! Plenty of room for all! Heater was toasty for bedtime and the AC was amazing during the heat of the day! Best of all was the service provided by the incredible staff! They were so friendly and extremely prompt and ensured that we had the best trip possible!! Looking forward to future trips with Garvin!!
Donald’s answer
Hi Ashley! Thank you for the kind words!! We look forward to your next adventure as well!!!
Michelle S.
5April 2022
Love this service! It made enjoying the trip so nice with having to do little work since they set up and tear down and you just show up. Will definitely rent from them again.
Donald’s answer
Thank you for the kind words Michelle! See you soon!!
David T.
5March 2022
Everyone was so nice and friendly. Had a great time camper was clean and ready to go will definitely rent from them again.
Donald’s answer
Hi David. Thank you for the great review!! We look forward to your next adventure. Give us a call anytime!
Robert S.
5September 2021
Amazing trip, Amazing crew! Amazing trailer!! Overall a perfect Adventure!! Thank you Garvin’s RV and Adventures!! You will definitely see us again!
Donald’s answer
Thank you Anna!! We loved having you and your family.
Scott S.
5September 2021
Garvins was really great to work with. They are obviously interested in repeat business and want customers to have a great experience. We had a minor mix up on pick up time, so it took a couple hours to get the camper hooked up and on the road, but it was a Sunday; not regular business hours. I realized a half hour down the road toward Moab that I had forgotten to grab the generator and they had forgotten to give it to me. We had decided to stay in RV parks on most of our trip anyway, so we just stayed the other nights in a full hook-up site and everything worked-out fine. The cost of the generator was refunded without any issue, so no harm, no foul. Our only complaint was that the thermostat in the Pioneer did not work quite right, so it took some trial and error to get the temperature fugured out during the first couple of nights. I was told they are in the process of swapping the thermostats on all of their rentals to analog units which should solve the problem for future renters. Everything else worked well and the camper was clean and ready to go. The linen packs were vacuum packaged, so it was nice to not have to wonder how long the sheets had been sitting on a dusty shelf, waiting to be used. Any time you are renting an RV or boat, you are bound to have some minor issues that arise, but the staff at Garvins was always polite, respectful and seemed genuinely happy to help solve the problem when I called. Overall, I would definitely recommend Garvins and I will not hesitate to use them again in the future, if we are in the area and need a camper.
Donald’s answer
Thank you for the review Scott!!
Tim L.
5September 2021
The staff was great and the RV was very enjoyable.
Donald’s answer
Thank you Tim for the kind words!
Elizabeth P.
5September 2021
Absolutely worth every penny and made our entire weekend a fantastic experience. Trailer was very nice and well taken care of. Everything was all set up and ready for pick up, even filled with water all on top of some of the best customer service we have ever had. We will absolutely be renting again!
Donald’s answer
Thank you for your kind review!! We look forward to your next adventure!!
Ken S.
5August 2021
3rd time renting from this outfit, I can't imagine doing it any other way. Thanks Donald!
Donald’s answer
Thank you Ken for the kind words!! We appreciate you!
Joseph T.
4June 2021
Donald gave us a great orientation of the camper. We opted to have it dropped off at the campsite, full set up, etc; which was well worth it. We were a family of four and had plenty of room. Only complaint is that the heater didn’t work the first night and it got cold. They came out to fix it the next day but still wasn’t 100 percent. I’d still rent from them again since the camper overall and convenience was well worth the cost.
Elizabeth P.
5May 2021
Donald’s answer
Thank you for your review Elizabeth!
Suzanne B.
4February 2021
Julie G.
5December 2020
We had a great time as usual renting from you.we enjoyed the shelter from the cold and a nice warm bed.the pioneer was super nice!
Antoinette L.
5September 2020
Service from Garvin's RV was extraordinary. The unit I rented was clean on the inside (not outside), but that was okay. Garvin's RV helped me enjoy camping again! I will be renting again soon. Thank you.
James D.
5July 2020
Such a great experience for my family. It was like having an air bnb in the woods and we can’t wait to do it again.
Julie P.
5June 2020
We had so much fun! I highly recommend doing this, it was so easy and nice to show up and have everything there set up and ready to use!
Nicole H.
5June 2020
Excellent customer service, clean trailer, had everything we needed.
Jeslyn D.
5September 2019
This is our second time renting a trailer from Az pine country, the trailers are always so perfectly clean and in brand new condition! They always leave a cute little surprise for you and your family inside and we love the convenience and ease of this concept! So grateful to have them local!
Monique L.
5August 2019
We rented the Payson Pioneer travel trailer this past week and had it delivered to our campsite in Christopher Creek. What a wonderful service they provide to drop off and pick up the trailer. It definitely makes any camping trip more enjoyable and less work!
This is the first time we rented from this company and we will definitely rent again. Jeri was so professional and very accommodating. Her communication leading up to the trip was excellent too. The trailer was very clean and well stocked! I highly recommend this company!
This is the first time we rented from this company and we will definitely rent again. Jeri was so professional and very accommodating. Her communication leading up to the trip was excellent too. The trailer was very clean and well stocked! I highly recommend this company!
Nebojsa K.
5April 2019
We have fantastic experience whit Arizona pine country rv rentals
Tony H.
5November 2018
Wow where to begin from the first call to Jeri she was the best and easiest to work with. She and her husband even went to look at the site to make sure it would work for us 2 days before our trip began. We got to the site they showed up right behind us and set the camper and it was turn key ready and even a welcome bag now how does that anymore??? They do and we had a few questions over the weekend I sent jerri a text and boom reply right away. These folks are all about customer service and I will use them again and again and so will my friends because they all will know. Thanks again for a great weekend.
Rachel G.
1October 2018
Great camping adventure, very clean and beautiful trailer. Definately will be doing this again and renting from Jeri and Curtis. Very nice couple, thanks for a great experience!
Brandi R.
5August 2018
Camper was clean, fully stocked, and the rental process was painless.. Thank you!
Bryan &.
5August 2018
It was so nice to get exactly what was promised, when it was promised and with NO surprises!! We had such a great time! Can't wait to plan another trip!!
Simone H.
5June 2018
Awesome service! My family rented four RVs for Memorial Day weekend. Having the RVs delivered by AZ Pine Country RV Rentals took the stress out of camping. The RVs were clean and well stocked! It was a great experience and I will use them again!
Dennis P.
5April 2018
Great product and service.