2011 Keystone Outback O'ROC01


8 reviews

(4.5)
4.6
92 %
4.5
90 %
4.5
90 %
4.5
90 %
4.9
98 %

Communication

4.6

Cleanliness

4.5

Maintenance

4.5

Value

4.5

Listing Accuracy

4.9

Sara A.

5June 2022

Awesome! This was by far the most equipped camper we have stayed in. The owners provided so many of the items that just make camping easier! They were very quick to respond to our questions and really went out of their way to make our trip go perfectly. Highly recommend!!

Aaron’s answer

Sara, Thank you for your kind words! You all are welcome to use it anytime. It's always a good feeling when we pick up and it looks clean and was taken care of.

Russell B.

5August 2021

This is a very nice Rv. Everything worked so smoothly. Mr. Aaron was great to work with I would recommend anyone needing a camper this is a great choice
Thanks
Russell

Joseph B.

5December 2020

This is a perfect trailer for a family. We spent two nights in it and the kids loved it. The slide outs give you plenty of room. Communication was quick and the uint was very clean. The Location of the camper makes it perfect for anyone in the area to get to. Quick hook and and return. The O'Connor Family was a pleasure to work with. I would recommend this camper!

Aaron’s answer

Thank you for returning it nearly untouched looking. It was a pleasure working with you as well. You and the family are welcome back to rent any time!!

Lana R.

5December 2020

This was our first time renting a camper, so we didn't know what to expect. Aaron arrived at the agreed time and location. Set up went smoothly as well. We had a great mini-vacation, although the weather was nasty. We would definitely recommend renting from Aaron if you are in the area.
John & Lana
Rouss

Aaron’s answer

Thank you Lana and John - you two are always welcome back in our home away from home!

Brittany M.

5August 2020

This was our home for the weekend! Was perfect for a weekend getaway with friends. We had such a great time!! Aaron was extremely professional and responsive to all our questions. Will definitely rent again.

Aaron’s answer

Thank you Brittany! You ladies are welcome back anytime!

John X.

5July 2020

The owner was punctual dropping off and picking up. We rented for two weeks. Near the end we tried to get a couple more nights but the camper had already been rented out. We would rent the unit again.

Manon M.

1July 2020

I would never rent from Aaron or recommend Renting from him to anyone. He lacks accountability; his oversights and poor attention to details made for several complications. Three ladies ready to enjoy a weekend in a rented RV was riddled with disaster. Aaron rushed the set-up. Didn’t attach the gas hoses so none of the outside cooking area was functional. We did figure it all out but I think it would have been a better experience for it to have been turn key. While we were struggling to understand how to properly connect the gas, Aaron was not answering his phone. The interior was clean and had all of your basic necessities but after the first flush of the RV toilet, a noxious smell filled the RV, coming from the sinks, shower, etc. We did our best to air out the camper and stay positive. By the third flush, the toilet back filled to the rim with raw septic sewage. Aaron was accusatory and rude and NEVER apologized for the inconvenience. The unit had been rented out for two weeks prior to our weekend rental but his statement was the toilet had not been used. I asked Aaron if he had flushed the toilet during set up to check functionality. He said no. His wife took over the call and was much more helpful and accountable. In the end, we had to bail sewage water out to avoid an over flow, found a long stick and physically pushed the block and resolved the toilet plumbing issue ourselves. Sadly, the septic system was not properly maintained and by Saturday night, the RV was filling with more noxious smells and the sinks grey water was backing up into the sinks. When we asked for a discount for our troubles, we were told we had signed the release form that all was acceptable. The key to a good product is proper functionality and when it is not functioning properly and you need help, you have the support you need. In this case, it was truly an unpleasant experience dealing with this owner. Zero support or accountability. DO NOT RENT.

Aaron’s answer

Thank you for teaching us a valuable lesson after many problem less rentals - to never assume verbal understanding, retaining and relaying important information by simply accepting a signature and nod at walk through. We will in the future have a detailed sheet with a spot for initials and improve our response time of 9 minutes.

1 Photo submitted by Manon M.


Jason C.

5December 2019

This Camper made things easy for the hunting trip I went on with 3 friends and provided a comfortable and warm place to sleep at night. It had everything we needed included in the camper such as utensils, linens, grill, etc.. The owner was always available for any questions and was very accommodating to our needs.. We had a great trip!..Recommended!!