2002 Viking Pop-Up- Clean and Comfy


5 reviews

(4)

Blake T.

December 20201

Nice enough people to rent from. However, the camper is very old and completely falling apart. Charged security deposit because they said I damaged an 18-year old camper. I had to take the wench apart to fix it because it would not go down, there was a bug infestation when I got to the campsite in the camper and then Michelle blamed me for the bugs as if thousands of bugs could have moved in while I was driving down the road. She then blamed me for bending the bars on the portion of the camper that lifts the pop-up shell. Truly a terrible experience and I’m glad my deposit could allow her to repair extensive previous damage on her camper.

Michelle’s answer

Unfortunately, it was not leveled prior to it being popped-up which led to damage and the renter having to use tools to get it popped down. While, we are sad to hear there were Japanese ladybugs in the camper, there was not one ladybug in the camper when we set it up and walked through it with this renter before he took possession of the camper. When it was returned, we popped it up and the Japanese Ladybugs were visible on one side of the interior. While we strive to make camping the best experience for every renter, unfortunately we had to file a claim against the security deposit for damage. After investigation and review of pictures, Outdoorsy did issue that to us to fix the damage caused. As owners, we are sad to hear of an unpleasant experience with our camper.


Matt S.

September 20205

Michelle and Shawn were awesome to deal with. So flexible and accommodating when our plans changed a little bit due to a scheduling conflict. Overall it was a very pleasant experience and we would happily do it again. I highly recommend choosing them and their camper. The exterior paint was a little bit different than what the picture showed but otherwise was exactly what we expected, And it was quite comfortable to camp in.


Patricia L.

August 20205

It was great dealing with the Wallace’s Michelle responded very fast to all the questions We had. They were above and beyond explaining how everything worked and went and delivered the keys to our camp on the same day we picked the pop up camper! Now that’s what we call service! We highly recommend renting from them they’re a great couple to deal with. Thanks to the Wallaces for making our camping experience so good.


Michelle J.

August 20205

Michelle was quick to communicate and easy to work with. She and outdoorsy were able to accommodate my even when my plans altered a bit. The popup itself fit our needs and expectations. We were literally..... happy campers!


Jodee M.

July 20205

Michelle and her husband were great! One of the nicest sweetest little family. We would rent from them again in a heartbeat. The process of renting for the first time using outdoorsy was a pleasant Surprise and can't wait till our next adventure.