2018 Coachmen Galleria


36 reviews

(4.8)
4.8
96 %
4.9
97 %
4.8
95 %
4.8
95 %
4.8
96 %

Communication

4.8

Cleanliness

4.9

Maintenance

4.8

Value

4.8

Listing Accuracy

4.8

Kofi A.

0January 2024

Michael Lacey canceled the booking 0 days before departure. This is an automated posting.

Spencer L.

1September 2022

Owners cancelled on me due to Van not being functional.. I agreed to alter my trip to accommodate, but I didn't have any specific dates I needed to use the van moving forward. Last week I get a message that my "trip has started".. I never heard anything from the owners about arranging pick up of the vehicle, they were just going to let it lapse.
Also outdoorsy support is horrible, I'm not sure how many more people I need to confirm my identity with but it seems there's zero continuity in their customer service department at all.

Philip H.

5June 2022

Fabulous vehicle and experience with Gina and Michael. Communication was super responsive and accurate. Briefing was absolutely comprehensive. They were both more than happy to answer questions immediately whilst vehicle was on hire. The vehicle itself is a dream to drive and eats up the miles, it’s extremely well equipped and thought through - clearly the owners love of travelling shows in the high spec and range of practical equipment available. Also, I’m 6ft 5 and slept like a log - can’t say that for many hotel beds!

1 Photo submitted by Philip H.


John A.

5May 2022

Terrific class B RV. We were able to get into one of the last remaining spots at the RV park on a holiday weekend due to the size.

Sin V.

5April 2022

Good trip on overall

Brian S.

5February 2022

Gina was a great owner to work with. The RV was exactly as described, feature-rich, and a fun part of our trip.

Theresa T.

5December 2021

Gina and Michael's van was easy to drive and easy to park. Despite being a van, the kitchen, bathroom and bed areas were spacious, modern and comfortable. The kitchen was well stocked with pots, pans utensils etc. We had a wonderful time. Gina was very responsive to any questions that we had along the way. Overall it was a great experience!

Michael J.

5November 2021


Zeida C.

5October 2021

The Coachman Galleria 2018 was wonderful and immaculate. Gina was great during the rental process, then when we arrived to pick it up, explaining to us how everything worked. These folks keep their van in perfect condition and it allowed us to feel as if we were in a brand new camper. Drives as in a cloud. We were super happy to sleep in an A/C environment, with a working frig and microwave, all we needed. We had brought all our supplies, so did not have to use any of their well-stocked van. Never used the shower/toilet since the facilities at the campsite were superb and very close to our site. All our cooking was done outside with the rest of the friends-photographers, who were all envious of the two of us. So thank you Outdoorsy and especially Michael and Gina. We did enjoy this van a lot and made sure to return it as clean and immaculate as we received it. The pick up site was 34 miles to the campsite. Once we got there and parked at our site, the van never moved again until our return to their pickup home, 34 miles away. We barely used any fuel at all. For us, it was a fantastic experience.

4 Photos submitted by Zeida C.


Greg P.

5August 2021

Highly recommend!

2 Photos submitted by Greg P.


Tula F.

5July 2021

Wonderful,
Gina & Michael is very nice.
The van is perfect.
I’ll recommend and We’ll back soon.

Deanna W.

1March 2021

BEWARE OF THIS COMPANY. When we rented the Van, the owners told us a previous renter had damaged the screen door and the replacement was on backorder, but that if we were careful the screen worked. Well, we were careful but after 2 days it completely failed and we were without a screen door for the rest of our trip. The trip went reasonably well but upon returning it, the owners charged us $1060 to replace the already damaged door. We were shocked. We have complained several times through Outdoory's arcane service department, and have been told several times we would get an answer in 24 to 48 hours, but as it is now almost a month later with no communication from them, we are not too hopeful. Needless to say, this soured our experience.

Bert B.

5November 2020

Perfect van. Gina and Michael both very helpful. Would highly recommend!

Mary R.

5November 2020

As a first time RV driver, it was a smooth easy drive. Michael walked me through the use of the vehicle and made me feel comfortable driving the van. Loved all the extras, especially the Infusion stove top and the super comfortable king size bed. Thank you Gina and Michael.

1 Photo submitted by Mary R.


Shannon P.

5July 2020

It was my first experience renting and RV and Michael and Gina were very patient with me. I appreciate their efforts. I ended up hurting my back and they were able to pick the RV up from me.

Jeff K.

5April 2020

Great experience, the owners made this a great experience with very short notice. Will rent again.

Gloria W.

5March 2020

We rented the vehicle to see about purchasing this model. Very Pleased with the vehicle and also how it performed. Plus, it was very clean. Gina and Michael communications with us was excellent!

1 Photo submitted by Gloria W.


Wayne G.

5March 2020

We had wanted to try a Mercedes RV and finally had the opportunity when a planned trip to Florida brought us to Outdoorsy.com and Michael and Gina rental. They were very professional throughout the entire rental experience, answering all our questions promptly and efficiently. The RV was very comfortable to drive and I especially liked the on board safety features.

Jack T.

5February 2020

We are considering the purchase of a class B unit and wanted to see how we liked the size for our needs. Michael and Gina were super nice folks and very easy to work with great communication prior to the rental. Michael spent a good amount of time on the systems walk through so all went well. You could tell they took allot of pride in their coach, it was beautiful, very clean and as described in the overview ....actually a little better which was very nice. Prior to booking I talked with Michael and he made the comment all we needed was our pillows, clothes and food. He wasn't kidding they had everything that you would need and then some. Overall we had a great experience and look forward to working with Michael and Gina again in the future. Rumor has it that they have a B+ coming that we would love to try out.

Virginia H.

5February 2020

We had an excellent experience with Michael and Gina. Every detail was well managed. All communications were efficient, warm and friendly. Van was awesome. Delivery to campground was so convenient and appreciated. Michael gave a super orientation and was available for all questions. Thank you Michael and Gina! Also really appreciate outdoorsy platform which is easy to use. They provide confidence and security in the process. Slight billing error was resolved without delay within a day. Thank you Outdoorsy!
Sincerely submitted by Terry and Ginny.

Terrence M.

5December 2019

The entire experience was sensational! We wanted to see how practical the class B RV was for a week long trip to Key West and we were not disappointed. Everything was exactly as advertised and the owners were great with help when needed.

Scott S.

5December 2019

Michael and Gina take pride in their B class RV, Both laid back and very helpful!!

John O.

4November 2019

The Mercedes Coachman Galleria RV has a reputation for excellence and we wanted to check one out in a short term rental. Our RV experience is limited in more spartan small vehicles. What we discovered was that "settling in" to a larger RV with ample but distributed storage and complex systems is hard to do in 2.5 days. Accordingly the center aisle was always crowded with bags and luggage and we were regularly bumping our heads. Rather than spend time inside straightening up we simply coped.
Gina asked in advance if we wanted the double bed configuration or the twin beds and we (married for 50+ years) picked the latter, not knowing that only the double mattress had a foam topper. The mattresses on the narrow "twins" were too thin. Michael later said that we were the first couple in their experience to request the twins :-).
Michael did a rapid but thorough run through of the systems with me but left by myself there were no easily referenced summary instructions for heating, cooling, and sewage dump, to name three key functions. This could be improved in the future. Of course, we could have called the Laceys and received help but our time was limited and we were so occupied by the beautiful park and our camping friends that we did not want to interrupt our time with concerns about the vehicle.
Michael and Gina are helpful, caring and knowledgeable owners. Renters with more experience, longer attention spans for details or perhaps greater interest in the vehicle (as opposed to the surroundings) will find the Lacey's RV a good choice. As for us, we are considering getting a bigger and more comfortable tent.

Jennette S.

5October 2019

Beautiful Sprinter RV. Would definitely rent again.

Pamela M.

5August 2019

Michael and Gina are outstanding hosts to say the least! They were very timely with all communications, from the initial request, to the walk-through, any questions we had and the return. The van was clean and beautiful inside and out, not to mention ... the envy of class B's (we got compliments almost everywhere we went, from the locals and other campers!) Now back to the van! It was fully stocked with everything to make our trip worry free and super comfortable. The van was easy to drive, excellent on fuel, and easy to park. We HIGHLY recommend Micheal and Gina's Coachmen Galleria for anyone who is looking to rent a class b in the Tampa Florida area! Thank you guys!

3 Photos submitted by Pamela M.


Sherrie C.

5July 2019

We LOVED it! From the first time we communicated until the return it was an absolute pleasure dealing with Gina. She was always quick to respond and super helpful. The Sprinter Van was in tip-top condition and even better than anticipated! Having a place to stay during long baseball trips was so awesome.
We look forward to another trip😊

3 Photos submitted by Sherrie C.


Edward H.

5June 2019

Gina and Michael were excellent hosts! They provided helpful advice about van life and ownership. The van was very comfortable and in great condition.

1 Photo submitted by Edward H.


Tracy H.

5May 2019

We had a great experience with Gina and Michael. We are novice RV'ers and they made the entire process so easy. The RV is beautiful, nicely appointed and very comfortable for two. It was the perfect size to accommodate our needs and easy to operate. I would love to rent from Gina and Michael again. Highly recommended!

Jim B.

5May 2019

The unit was as listed, very clean, and well stocked. Michael and Gina were very quick to respond and easy to deal with. We really enjoyed the unit and would rent it again.

Peter H.

5May 2019

My wife and I rented Michael & Gina’s van for 6 nights so we could check out what it would be like to experience a Class B van. Years ago, we rented a Class C when our kids were little and had the best time. This time around we wanted a van for just the two of us and it did not disappoint. We had a truly fantastic experience from beginning to end. From renting through Outdoorsy to dropping the van off, every step of the way was smooth & easy. We watched Michael & Gina’s YouTube videos which provided us with all we needed to know in advance so when we got there we felt like we already knew our way around. Everything was as advertised or better. Gina was great with us throughout, very professional and friendly. She was easy to reach and quick to respond and spent as much time as we needed giving us advice. We would definitely rent again through Outdoorsy and especially this wonderful van.

1 Photo submitted by Peter H.


Nicole K.

5April 2019

Our trip could not have been more enjoyable. Michael and Gina had everything we needed to enjoy a worry free trip. We packed the bare personal essentials, they had the rest. The Coachman drove like a dream. It was spotless when we arrived, looking brand new! Michael and Gina could not have provided better communication for us along the way and always responded quickly. We’ll plan ahead in the future for any RV trips just so we could book this van and use them again. Thanks Michael and Gina!

1 Photo submitted by Nicole K.


Nate R.

5April 2019

Mike and Gina are wonderful people. We had the Galleria for 4 days, and never experienced any issues. The entire process went smoothly from start to finish. They communicated regularly, and were very helpful in setting up the rig specifically for our needs. Everything we needed was included in the rig, from bedding to shower to cookware. The rig is like brand new, mechanically and visually. On the day of the rental, Mike spent all of the time we needed to become acquainted with the rig and ensure that we were comfortable driving it. Cannot say enough good things about the whole experience. Would highly recommend them.

1 Photo submitted by Nate R.


julie R.

5April 2019

My boyfriend and I loved this Van! It is so comfortable and easy to drive.
Micheal was great at spending time, going over all of the instructions and was available for any questions.

John M.

5March 2019

Had a great time in this awesome van. Everything was as described, the van was extremely clean and fully equipped with everything I could think of. It drives and parks very easily, and is simple to set up and get back on the road. Michael was very timely, friendly and professional in all of our coummications. He even delivered it to me for a reasonable fee, which made the start of trip very easy. Highly recommended!

Gerry G.

5March 2019

My wife and I rented Michael and Gina's Galleria last week while we visited Tampa and watched some spring training baseball. We couldn't have been happier with the experience. The van drove very well: it accelerated with confidence on the interstate, the brakes easily handled the van's weight; and we had no difficulty at all finding parking for the van at all four of the spring training baseball stadiums we visited. The coach was equally as reliable - the fridge kept things cool; the freezer kept our ice cream frozen (when you're on vacation, you must indulge a little); the air conditioner kept us comfortable at night. We were spoiled with a huge countertop, and the king size bed in the back was very comfortable with quality linens and comforter. In addition, Michael was punctual in having the van ready for us when we picked it up, and in receiving it when we returned it. He also was promptly available by phone and messaging when we had questions. So, we would definitely rent Michael and Gina's galleria again, and can highly recommend it to anyone considering renting it.

1 Photo submitted by Gerry G.


Melissa C.

5February 2019

What a wonderful experience! Michael and Gina are lovely and responsive hosts with an absolutely gorgeous Class B van that came complete with cooking utensils, cutlery, etc. It is luxuriously appointed with a large galley, complete with Corian counter top and induction burner stove. While it has a small bathroom, we managed very well. We were able to drive it fairly easily with one 5'2" and one nearly 6' driver. Since this is the first time we actually used a Class B van, we were very appreciative of the patience and quick support we got when we needed it. Thank you, thank you, thank you! Now, we have to save to get one for ourselves!

Yak S.

5January 2019

Michael and Gina are wonderful hosts: they are punctual and business oriented, at the same time being genuinely friendly and welcoming. Michael took hour out of his life patiently explaining everything in the RV. During our trip, Michael and Gina answered several questions that came up.
The 2018 Coachmen was practically new, very well kept and taken care of. This RV is great for two travelers, spacious with all the options included. Michael and Gina thought of everything, like umbrellas , coffee/tea, grains, condiments and popular spices in the kitchen. Definitely recommend this RV and the Hosts for your rental .

2 Photos submitted by Yak S.