20 reviews
(4.7)4.8
96 %
4.8
96 %
4.7
94 %
4.9
98 %
4.9
98 %
Communication
4.8Cleanliness
4.8Maintenance
4.7Value
4.9Listing Accuracy
4.9
Dennis R.
0October 2022
Paul and Glenda De La Torre canceled the booking 3 days before departure. This is an automated posting.
perry M.
0July 2022
Paul and Glenda De La Torre canceled the booking 2 days before departure. This is an automated posting.
Adam M.
5July 2022
Great experience renting from Paul and Glenda. Will reach out again if renting on our next trip.
Joshua R.
5June 2022
Paul was excellent to deal with. He was communicative and friendly, explained the trailer well, and was an honest gentleman. Great to meet him and his wife and I will definitely look for him next time we need a trailer.
Justin C.
3August 2021
Paul delivered the vehicle on time, however, the water was not full and had to push him to drive to the dump station to fill the water. He also then complained that there was a $10 dump fee. Upon arrival the sink was duct taped which he did not communicate prior to showing up (it was a none issue but wish it was communicated prior to arriving). Also, he tried to ding us for dump fees and labor which should of been included on the delivery / pickup fee. All together great experience just wish the line of communication was a little more clear.
Robert C.
5July 2021
Robert C.
5July 2021
We really enjoyed our trip with the trailer rental. Paul was very helpful in showing us how to use and properly hook and unhook the trailer and get it all set up. We were pleased on how clean the trailer was and in good operating condition. The pictures are very accurate to what you are getting. The trailer is in really good condition and still looks new.. We would definitely rent from them again on our next trip, and recommend them to anyone looking to rent a clean comfortable trailer.
1 Photo submitted by Robert C.
Dain E.
5July 2021
We really enjoyed renting from Paul. He made everything so easy. Would definitely rent from him again!
EFREN J.
5July 2021
Paul is the real thing. All reviews below (and I'm pretty sure above this) will confirm it. Customer service to the highest level. Paul's trailer is the very first tracker trailer I ever pulled and Paul made sure that Im comfortable and safe. The travel trailer is in top shape and easy to pull, I did not encounter any problem whatsoever. I found everything I need is there - outside kitchen, fridge, big awning, light in the night... List just goes on and on. No wonder Paul's schedule is fully booked always. One mistake on my part is that I rented it only for two nights and three days.. I will certainly rent again from Paul but this time I will plan my trip better and it will be longer. Thanks Paul!
2 Photos submitted by EFREN JOSEPH I D.
Saman N.
5June 2021
Was a great first experience on Outdoorsy with Paul’s trailer. He is a total pro and a real nice guy. He takes great care of his trailer and my family had a blast. Thanks again!
Art C.
5June 2021
Outstanding!!
Every step went smoothly and orderly , Paul gave a great presentation and I and my family were off in no time.
Paul was super friendly and took the time to answer all our questions.
What a great experience! cant wait to do it again!
Every step went smoothly and orderly , Paul gave a great presentation and I and my family were off in no time.
Paul was super friendly and took the time to answer all our questions.
What a great experience! cant wait to do it again!
Linda G.
5June 2021
Had the most wonderful experience first time camping on Paul's really spacious RV. Lots of nice features, like provided towels and great add-ons to your order, such as, R/T pickup/drop off. Paul was very accommodating and communication was great. I hope to rent from Paul again in the near future.
1 Photo submitted by Linda G.
Danielle R.
5April 2021
No issues with the trailer, great experience. Quick but thorough pick up and drop off. 5 stars!
John L.
3October 2020
I wish I could give Paul himself 10 stars because what happened was not his fault he was extremely kind quick to answer all my questions and extremely helpful. Outdoorsy however gets no stars. They make you buy insurance and coverage to protect you and the owner but don’t honor or offer any help if something does happen which is unfair to the owner and “there guest” as my friend Paul says! These rvs are not tanks and things happen it’s life but when they do outdoorsy basically says oh well unless your stranded dead in the side of the road your on your own! This isn’t good business or good enough for the amount people have to pay to rent a rv! Yes we had some issues but anyone wanting to rent Paul’s rv I would say this! He is kind and informative as well as honest and helpful and if (because it is the world we live in) anything happens he will be WAYY MORE HELPFUL THEY THE INSURANCE YOU PAY FOR AND OUTDOORSY! Thank you Paul and your family for allowing us to use your r.v and in the end you were awesome!!
2 Photos submitted by John L.
claudia B.
5September 2020
Paul was very helpful, quick to respond to any questions we had. the trailer was nice and clean. would rent again.
3 Photos submitted by claudia B.
Taylar D.
5August 2020
Paul is amazing. Really no other word for it. Great communication from the very beginning. Incredibly helpful and explained the ins and outs of the trailer very well so it was easy to understand as we haven’t used trailers much. Trailer was perfect for our family and you can tell they care about the condition it’s in when you pick it up after previous campers have just used it. Great people and the trailer was awesome. We will absolutely be return customers.
1 Photo submitted by Taylar D.
Renee M.
4July 2020
Not completely Paul’s fault (I don’t think at least) but after reserving just a few days ahead of our arrival, I received a cancelation within a half hour saying he was double booked by outdoorsy. Not sure if that was really the case or not, but I do appreciate the quick reply but still pretty bummed.
Cheryl Z.
5July 2020
Great owners to deal with! Everything was better than they said. Lovely, clean and roomy. Would definitely rent from Paul in the future.
Larry B.
5July 2020
We enjoyed meeting Paul and his wife. They were very friendly and pleasant to work with. We used the trailer as an extra bedroom and bathroom for an annual family reunion up near Mt. Shasta. Because of the nature of our trip, we didn't get to use a lot of the features in the trailer but had a great space for sleeping and cleaning up the next morning. This really is a very nice trailer.
Alyson C.
4August 2019
Paul was great to work with, friendly and helpful with all areas of the trailer. The trailer had all the amenities we were looking for, and was perfect for our family and our grand kids. We loved the big stairs which made getting in and out of the trailer safe. The U dinette, the bunks, and the murphy bed were very comfortable. We are very pleased that we chose to rent through Outdoorsy and especially Paul.
3 Photos submitted by Alyson C.
Carmine C.
5July 2019
We had an excellent experience with Paul. The trailer arrived clean and Paul took his time showing me how to operate everything possible. This continued with Paul checking in during our trip to make sure we were doing well with the trailer and answering any questions that came up. This was our first time renting a trailer and Paul just made the entire experience perfect. I highly recommend Paul and his trailer. Couldn't be happier.
Brandy B.
5June 2019
Our family had such a great RV camping experience. Paul was super responsive, and very professional. The trailer was impeccably clean, fully stocked, and in perfect working condition. I can’t recommend Great outdoor RV rentals enough!