We took the Apex Nano for a 17 days trip all the way to the Oregon Coast. 2400 miles and 11 different campsites. The trailer was perfect for a small family of 4.
What made this experience even more enjoyable is the fantastic customer service and support provided by Mari and Jason.
I didn't think that we would need much support, since I'm pretty mechanically capable, but the first think that happens as we picked up the trailer is we found out our SUV receiver, which was just installed a couple days before by Volvo dealership, was not compatible with the hitch that Jason provided (which was standard size).
We thought the whole trip would be cancelled and didn't know what to do. Jason managed to modify the hitch to fit our receiver (with the help of some serious saws) and we were on our way. He really saved the day.
The support didn't end there but continued throughout the entire trip. It is clear that those two take customer service seriously and it shows.
2 Photos submitted by Nicole and Gil R.
Exceptional RV! Exceptional service!
We've rented Class C and travel trailers from private and well-known companies, but none compare to Jason and Mari's service. They quickly and diligently answered all questions prior to pick-up, gave a thorough orientation of the vehicle, and simply provided the best RV we've ever rented--practical, comfortable, and exceptionally clean home-away-from-home! We look forward to renting from them again!
1 Photo submitted by Fernando R.
This was my family's first time on an RV road trip, and we could not have hoped to have rented from a better team. Jason and Mari were patient and responsive to our litany of questions, and extremely thorough in showing us how everything worked. During our adventure, they checked in just to ensure everything was going okay, but otherwise, they let us be. The RV was clean, comfortable, and stocked with a few simple conveniences (e.g. pots and pans, TP, broom, camp chairs, coffee maker, etc). When we RV again, we wouldn't hesitate reaching out to rent again from Jason and Mari.