21 reviews
(4.8)Communication
4.8Cleanliness
5Maintenance
4.7Value
4.7Listing Accuracy
5Lana S.
5August 2023
Reese I.
5July 2023
Alexandra M.
5March 2023
Totally worth paying for the set up, Oleg came and did it all in less then 30 minutes, he explained everything really well to us, water use, heater, etc. (we had full hookups)
This trip was at Mission Bay Campland, will definitely rent again from them.
Oleg’s answer
Oleg
5 Photos submitted by Alexandra M C.
Greg T.
5March 2023
Morina D.
5October 2022
Adileni P.
5July 2022
Bunk beds were nice and comfortable.
Oleg’s answer
Oleg
Jonathan A.
5July 2022
Oleg’s answer
Oleg
CINDY O.
1May 2022
I only booked for 2 nights. He dropped off at 2 on a Friday and by Saturday morning we were out of propane. He did not bring a new tank till noon. He said he went by the gauge but never lifted the tank to make sure the tank was full.
I was stress out the whole trip.
Oleg’s answer
First, dumping fee included in contract. The fee is $100.00 as advertised on the website. 50% discount if the owner dumps the trailer on the RV park when a renter booked the RV spot. As I was delivering the trailer to RV park, I was supposed to charge $50.00 dumping fee while picking up the trailer as you NEVER dumped it.
Second, the delivery fee is NOT a part of dumping fee. You should read the Outdoorsy contract, or ask me before making a decision. It is a renter’s responsibility to ask/provide to the owner the detailed information on hook up type (full/partially) to avoid any misunderstanding or unexpected charges.
Third, FYI: it is necessary when a generator is working, it goes out of the gas. I am not the one who supposed to bring your gas. Again, read the Outdoorsy contract or booking details
Fourth. You booked the trip on 02/18/2022 which is two months before your trip dates 04/22-24/22. You started reaching out to me on 04/18/222 with questions you had. I responded in a timely manner to all inquiries. On 4/20/22 I provided to you with a tour throughout the trailer with video guidance. I treat you the same way as I treat all my renters. Charging fees for the dumping is a must if an owner is taking care of the dumping. As I already previously mentioned, the fee is NOT a part of any other fees including delivery fee. Read the contract.
Finally, you had more than enough time to read the contract and, if you have any questions, ask me or call Outdoorsy. You also had time to get out from the booking with no loss of money.
You decided to take an advantage of the trip. In respect to you as an elderly lady with two grandkids staying in our trailer, I dumped the trailer with no extra charge… I brought gas for you, which was not apart on my responsibilities at all. I was available for you that weekend to responding your questions regarding the trailer.
I am confident, your review is unfair. I have more that 25 renters and 15 reviews just in Outdoorsy platform. All them with the 5 stars review rate. You are the one who I spent the most time with and had nothing in return
Zac P.
5April 2022
Laura H.
5October 2021
Oleg’s answer
Oleg
1 Photo submitted by Laura H.
Jessica C.
5September 2021
Megan M.
5September 2021
Oleg’s answer
Oleg
Juha R.
5September 2021
Oleg’s answer
1 Photo submitted by Juha R.
Jim C.
5September 2021
K C.
5July 2021
Oleg’s answer
Regards,
Oleg
Brett M.
5May 2021
Joseph M.
5April 2021
Oleg’s answer
James K.
0April 2021
Oleg’s answer
Jackson I.
5April 2021
1 Photo submitted by Jackson I.
Jin Z.
5November 2020
1 Photo submitted by Jin Z.
Nathan C.
5November 2020
Jet B.
5November 2020
All of the equipment was easy to operate and I really appreciated the dry bathroom. He was also very communicative even before we booked and as we were heading back. I really appreciated his communication. I would recommend to anyone to rent this from Oleg.
1 Photo submitted by Jet B.