It is not fair that I would leave # of Stars in the review, because we never went past 'communication.' But. But I do need to communicate the following: we were devastated. Owner waited for last minute to tell us of technical issues with the vehicle, and that it was in an accident. Did not respond to multiple emails/texts, until Outdoorsy let us know of cancelation of trip. Totally messed up our vacation plans, which we were so much looking forward to and worked for MONTHS on. Owner never offered to help us find another vehicle, nor how to explore other options with Outdoorsy.
With all due respect, most of what you wrote was wrong.
The RV is easy to drive and park. It is a very nice vehicle with every thing you need to have comfortable trip. The bed is very comfortable. Kathy and Tara were very helpful. Great communication easy pick and drop off.
Kathy & her daughter were amazing during our entire process in booking the RV. The reservation was easy, along with the pick up and return.