We had an amazing trip. The trailer we rented was awesome. Jade was so great work with. We will definitely be renting from him again if we are camping that direction.
Jade was an excellent host! The Cougar is a beautiful trailer, the king bed was a must for us and did not disappoint. We just hope the cougars available for our next trip! Thanks Jade!
Nice clean trailer - worked out great. Jade delivered everything as promised, setup the trailer on time, and was very friendly. I would highly recommend this rental - Great experience! Thanks Jade!
Everything went smoothly and I’m very pleased with our experience. The trailer was excellent and comfortable. We will be renting this trailer again from Jade for our future camping trips.
This was a great trailer and a great rental experience! Jade did well to communicate and was easy to work with and accommodating to our schedule. The trailer is in excellent condition and was very comfortable. It has a great layout and slept our family of 7 very comfortably. We will definitely be renting this trailer again!
Renting this RV was a great experience! The owners were a pleasure to work with and provided lots of supplies with the RV - dishes, cleaning supplies, TP, linens, soap, etc. The RV is very roomy with lots of storage. RV is new and in great shape and very clean. Kids had a great time hanging out inside where it was nice and cool when it got too hot outside. We loved staying in this RV!
We were very pleased with this rental. The RV was super clean and in great condition. Jade did the delivery and pick up on time. We were very happy with the rental and we will rent his RV for our future campouts.
The experience was great but the ending wasn’t the best. We showed up did the walk through inside and out. Went on our camping trip. Dropped off the trailer on time and cleaned. Did a short walk around inside and out was told everything was fine. Then about an hour later after we had left got told some damage had been done to the trailer. I’m totally fine with excepting responsibility for any damages if any on my part. But when the damages are on the roof from a branch off a tree. When the truck or trailer never was around any trees overhead or the side of the trailer. The phone call we got after the trip was over was basically him admitting he never really looked at the roof from the trip and that he was going to take it to the local trailer shop to get fixed and hold our deposit and refund us the teaming amount after the damage was fixed. Like I said I’m totally fine with fixing anything I did to damage the trailer but the damages don’t fit the travel and terrain we were in. The trailer never had any over head trees or trees even close enough to touch the sides of the trailer to cause any damage. But after the drop off and the verbal everything looks ok and we leave. All off a sudden damages to the roof. Jade seemed like a great guy but we feel like he’s just looking for any reason to fix up his trailer at others expense. Sadly we won’t be renting a RV again from anyone. We will go buy our own and save the trouble of getting in this predicament again.
It is one thing to damage someone's trailer while they are trusting you with it. It is another to lie about it, and then give a negative review. It is a brand new trailer and we are renting out the trailer to help our family with the payments, and now we have to fork out more money to repair the damages you have caused. Also, I think it would be very professional and cordial to respond to texts when communicating about the damages. You made little to no efforts to insure me that it was not you that caused the damages. I hope you treat other's property with much more respect than you did with ours. Best of luck to you and best of luck to those trusting you with their properties.
3 Photos submitted by Brandon S.
Jade was a fantastic host. Their RV was in great shape and they were very accommodating on our timing. I highly recommend them as renters and will likely be someone who we rent from again.