Here is why we give our camping experience two stars. This was our first experience camping in an RV, so we didn't know what to expect. We paid extra to have the RV delivered to our campsite, which was done before we arrived. Also chose a "pet" friendly camper. The camp ground did not offer electricity or water hook up, which we were aware of, and so we paid extra to have a generator delivered as well, so my wife could have limited use of AC and other plugins in the morning while getting ready. As soon as we started the generator, we realized how loud it was. We knew our neighbors didn't appreciate the loud generator noise each morning. There were no instructions given by the RV owner about anything, so we were on our own to figure out how to work everything. There was no phone service. However, before we arrived, the RV owner did inform us that the front door had a sticking problem, and in order to open the door, you had to use one hand and push real hard above the handle, on the side of the camper, then turn the handle at the same time to open the door. I thought, ok, no big deal. Then we realized that my wife wasn't strong enough to do that. So, other than while sleeping, we had to leave the door cracked so my wife could come in and out. And we had two small dogs to worry about getting loose. Another thing we noticed, while inside the camper, it was dark. So, even opening the blinds during sunny parts of the day, we had to have multiple inside lights on to see, which we knew would run down the one battery on the RV. Day one, my wife takes a shower and before she could rinse the shampoo from her hair, the water stopped working. Well, I had to give her cold water bottles to rinse the shampoo out. She was not happy. So, thanks to our camper neighbor, who lent us water containers, and showed us how to add water, we were able to fill the tank up. It took 6 six gallon containers. We were disappointed that the RV owner didn't equip the RV with empty water containers. And since we were camping for 5 nights, having a working refrigerator in the camper was important, since we brought coolers with perishable food that needed to transfer to RV fridge. Well it took 24 hours for the propane camper fridge to get cold enough to put food in it. Thankfully, the campground sold ice. Day two, another neighbor came by to inform us that the the two back RV fold down leveling legs were never put down. So we spent 24 hours in a camper that was unstable, not level and could have injured us if we had had too much weight in the back. Day three, the shower and sink stopped draining. Well, we asked the same neighbor what could be causing this, and we learned that the gray water tank was full from using the sink and shower. So they again, helped us out by lending us their drain container and showed us what to do, and where to empty the full container of gray water. There was no gray water container provided with the RV. This is also when we learned that there was a small inside panel providing regular, gray and black water and battery levels. Shame on us for not knowing all these things. But shame on the RV owner for poor communication and the lack of simple instruction, knowing that this was our first experience camping in an RV. Especially, knowing the camp ground didn't provide water and electric hookup.Thanks for letting us provide feedback from our experience.
Joseph’s answer
Sorry for the disappointing experience Paul, unfortunately, some things are out of my control. You picked a very popular camping spot in the national park, unfortunately there isn’t any cell phone service.Normally, I “show my renters the ropes” however, you arrived several hours later than we agreed, what would you recommend I do, wait at the campsite for hours for you to arrive? Drive around searching for reception hoping that you have reception to discuss with you?Again, this campground being in the national park, the amenities aren’t the best, no water hookups, no sewer. This is a smaller camper, it only holds so much water, I’m sorry you guys used it up so fast.Yes, this door has a slight “stick”. Out of the handful of campers I’ve owned over the years, I don’t think I can remember a single one of them where the door didn’t have some slight issue requiring you to pull the knob, or push it in a certain way. It’s very hard to believe that anybody wouldn’t be “strong enough” to open and close that door.