Michael was responsive and helpful. No complaints. He was great to work with.
Michael was there when we picked up and dropped off, and answered all our questions on the days leading up to our trip. The van was perfect for our trip!
Well-maintained piece of equipment, very responsive. We had a great trip. Thank you Micheal.
Michael is great to work with! From the time we first reserved, he was professional in his communications with us. We kept in touch as we were on the road and he always texted or called us back within a few minutes. He gave us ideas for the route, and included in the camper van just about...
Gus was outfitted perfectly for our off-the-grid needs. Michael was thorough and great to communicate with. We had such a memorable trip.
Great first time rental experience. Hats off to Michael for all of his help, understanding, and thoroughness.
I had a great experience with GUS, I only wished I would have gone on a longer trip. Michael is very thorough with his instructions and takes care of his vans to make sure they are in excellent shape. I hope to rent again from him soon!
My family of 4, 2 adults 7 yr old an a 5 yr old, were the envy of the party as we celebrated a wedding in Yosemite. Handles the Sierra switch-backs like a pro. Great mpg considering the near continuous elevation changes.
This was my first rental through Outdoorsy and I couldn't be more pleased. Book with confidence from The Sierra Mule-- great people, great vehicles, you'll be happy.
Michael's RV made our adventure so much more enjoyable. He was a pleasure to deal with and we highly recommend him!
Michael was great to deal with and the van was perfect. Highly recommended.
Michael is an excellent host on all accounts. 10/10 would rent again. Very friendly and timely. Michael will go the extra step and make sure that you will be accommodated with whatever you need for your trip. We took Gus up to Glacier National Park for 1 week and had such a great time. If you're...
Awesome experience, highly recommend!
Five-stars all-the-way. Michael and Jenn run a very professional yet friendly operation. They were attentive, easy to work with, welcoming, and flexible. The Sierra Mule made my trip easy and care free. It operated as expected and was really comfortable.
Michael was great to book with! He was helpful and communicative! Everything went off without a hitch and we had an awesome time with “Bess!”
‘Bess’ was fantastic! We camped at 9,000ft in the White Mountains and we had everything we needed for a perfect star gazing adventure. Besides the basics you would want in a camp van there were many thoughtful touches like a solar shower and plateware/cooking gear. Michael was very easy to work...
The trip from Reno to LA and back using Gus was great. I love all the solar features it has - heat, interior lights, stereo and refrigerator. I thought the communication with Michael and Jenn was excellent. They texted me back immediately with my questions. I would definitely recommend using...
Awesome van and service. We rented Gus for a 3 day trip to the coast and had a blast. Michael and Jenn were great to work with and were every accommodating. The van was super cool and stocked up to enjoy our trip. Already planning the next trip!
Great rental experience. Easy to setup, easy to fit all of our gear, bikes, kid, dog, etc. We had a get trip down the East Side. Can't wait to pan another trip.
My son and I really enjoyed our trip to Mammoth in "Gus." Michael was easy to work with and the van was clean and as described. Michael even let us break in his new fire pit. Would definitely rent again from Michael.
Michael has created a winner with these adventure vans ! Amazing attention to detail and high tech camping/adventuring is available in Reno thanks to The Sierra Mule! These Mercedes Benz Sprinter vans are so good on fuel you want to keep exploring. These have been outfitted for comfort and...
Bess was perfect for our family trip to the Mendocino coast. Michael was super professional and easy to deal with, Thanks again Michael for making it work for my schedule. Winter camping is always challenging but Bess was set up perfectly, heater was awesome, just enough space to be comfy inside...
Michael is very thoughtful and professional. His camper van is not only top of the line but he has gone out of his way to provide the little things like cards and coffee filters. His van provided us with all the luxuries needed on our hot springs excursion down the 395. Although the weather was...
Superbly maintained vehicle with beautifully engineered custom systems. Made extensive use of the cabin heater (powered by slivers of engine fuel) and electricity (powered by solar) without any sort of recharge / refills needed. Handled great in the sierras through some ice-and-snow highway...
Awesome vehicle. The solar panel worked great. Never ran out of power on our 5 day trip. Very comfortable sleeping arrangements. Will definitely rent Bess again. Michael was easy to work with and very accommodating with pick up and drop off times.
Renting "Bess" from Micheal was a great experience. The van was spotsless and he thought of everything when he outfitted it. It fit our family of 3 and had everything we needed with room for bikes and gear and for us to move around. We will definitely rent again and would look nowhere else...
Great 2 week trip with Gus the amazing and sturdy pack mule/ sprinter van. Very comfortable ride. Really enjoyed our trip. Michael, the Owner, was a great host and took care of all our needs. Very easy to work with. I highly recommend this vehicle.
We really appreciated being able to bring our tandem bike and paddleboards on-board. The van drove smoothly and Michael was very helpful with coordinating our rental.
This van is incredible! It drives great, and can really handle the mountain terrain. It's also is a breeze to drive through the city. The bunks were super comfy too! Michael was really easy to deal with and was always available for questions, etc. I would definitely recommend renting from Michael...
Awesome Customer Service, very detail oriented and available to answer questions. Thank you!
Our experience renting from Michael was excellent. If you are considering this option for your next adventure, do it! We are hooked and looking forward to our next trip with "Gus".
We loved Gus! Easy to drive, great gas milage, had all supplies we needed for camping, and the beds were comfortable. We will definitely rent again!
Michael was easy to work with. responded quickly and has added many extras to make the van a great rental.
Great communication with Michael!
Michael was helpful and flexible with the whole process. He gave us good information that made the trip even better!
Michael is a man with a plan! He provides a valuable service in an amazing place.
Everything was in working order and very easy to use. Michael was very helpful. I will be renting from him again.
It doesn't get any better than this experience. Michael and our trip in Gus were top notch from start to finish. We got many others asking about the Sierra Mule and couldn't say enough good things. Already looking forward to our next adventure.
All the details made the difference. Cannot wait until the next Adventure!
Nice vehicle with lots more gear than expected. Mercedes base vehicle takes some getting used to. Especially locks and doors. But the camping enhancements are excellent. Easy to drive.
Just got back from a short trip with "Bess," our first trip camping in a Sprinter. We had a blast! Mike made it very easy, met with us and went over all the systems before we left. The van was clean and gassed up and off we went. The van was comfortable and functional. We brought fishing...
Gus is a great "bring it all" rig in which we got 3 bikes (wheels on). Michael is an excellent communicator and Bruce was helpful at pick-up/drop-off. We had a positive rental experience and we're looking forward to our planned road-trip in Gus this summer!
We had a fantastic time with Gus the sprinter. It had everything we needed to get out and explore all the ski resorts the area has to offer. Saving on resort meal cost, drink, and lodging more than made up the cost of the rental. We were able to park front row early every morning at the different...
Gus is a blast to camp in and very easy to use. Micheal is very accommodating and great to work with. Would definitely rent again.
Michael is an absolute rockstar! He was so helpful and accommodating despite my complicated situation. I will no doubt be booking again you can't go wrong here.