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How does damage protection work?

Damage protection provides coverage for accidental damages to the RV interior while it’s parked during a renter’s trip. 

I’m the renter – what do I need to know about damage protection?

You decided to rent an RV so you could feel free during your vacation— don’t let the fear of uintentional interior damage keep you from enjoying your time. RV Rental Damage Coverage provides coverage for accidental damages that you or anyone in your travel party causes to the RV interior while it’s parked during your trip.

  • Make a simple, one-time payment upfront
  • Highly recommend for long trips, luxury RVs, pets and children
  • Relax knowing that you have coverage for accidental RV property damage

What is RV Rental Damage Coverage?

If purchased, RV Rental Damage Coverage provides coverage for accidental damages to the RV interior while it’s parked during your trip. If you’re required to pay a security deposit for your rental, your damage protection plan can reimburse you for covered amounts withheld from your deposit.

The plan provides coverage for accidental damages that can include: broken appliances and electronics, damaged interior doors, walls and furniture, stained bedding or linens, lost keys and re-keying costs.

Why should I purchase RV Rental Damage Coverage?

While no one expects to damage a rental, accidents do happen. We highly recommend purchasing RV Rental Damage Coverage as it can help safeguard your deposit.

RV Rental Damage Coverage is especially recommended if you are traveling with children, pets or in a group. It is also recommend for longer trips or if you’re spending a significant amount on a luxury RV.

When can I buy coverage?

Plans are offered when you reserve your rental and can be purchased up until you pick up the RV for your trip.

Does RV Rental Damage Coverage cover pet damage?

The plan can provide coverage for pet damage as long as the owner allows pets in the RV. Pet damage is not covered if having pets in the RV violates the rental agreement.

Does RV Rental Damage Coverage cover intentional acts?

No, plans are unable to cover loss or damage due to criminal or intentional acts of renters or anyone in your party.

If the owner requires a security deposit, should I purchase RV Rental Damage Coverage?

RV Rental Damage Coverage may be a wise choice if you are concerned about accidental damage occurring while the RV is parked during your trip. By paying a small fee you can help protect your security deposit. Should accidental damage occur during your stay, you go through a guided claims process to receive your security deposit refund.

How does the RV Rental Damage Coverage claims process work?

If the RV interior is accidentally damaged while it’s parked during your trip, you may either notice the damage yourself or you may be notified by the owner after returning the RV. In both instances, you would file a claim with Generali Global Assistance.

Start a claim with General Global Assistance by visiting www.csaclaims.com or calling 866-409-7435. Once you’ve completed the claim form and gathered supporting documentation, send the claim to Generali via email at claims@generalitravelinsurance.com or via mail at:

Generali Global Assistance & Insurance Services Attn: Claims Department
P.O. Box 939057
San Diego, CA 92193

A dedicated team member will process your claim from start to finish and will reach out to you if they have any questions or if additional information is needed.


I’m the owner – what do I need to know about damage protection?

RV Rental Damage Coverage provides coverage should an insured renter cause accidental damage to your RV interior while it’s parked during their trip. Renters purchase protection for a flat, one-time fee while booking and protection can be offered as a convenient alternative to requiring a security deposit for your RV.

The plan provides coverage for accidental damages that can include: broken appliances and certain electronics, damaged interior doors, walls and furniture, stained bedding or linens, lost keys and re-keying costs.

If a renter buys RV Rental Damage Coverage, should I still require a security deposit?

It depends on your RV and how you’re listing it. RV Rental Damage Coverage isn’t able to cover mileage overages so if you’re concerned about renters going over your limit you may still wish to require a security deposit, even from renters who purchase RV Rental Damage Coverage. Some owners may choose to require smaller security deposits from their renters who purchase RV Rental Damage Coverage while other owners offer RV Rental Damage Coverage as a convenient alternative to requiring a deposit.

How do I start a RV Rental Damage Coverage claim?

To seek reimbursement for damages, start a claim with Generali Global Assistance by visiting www.csaclaims.com or calling 866-409-7435. Once you’ve completed your claim form and gathered supporting documentation, send your claim to Generali via email at claims@generalitravelinsurance.com or via mail at:

Generali Global Assistance & Insurance Services Attn: Claims Department

P.O. Box 939057

San Diego, CA 92193

A dedicated team member will process your claim from start to finish and will reach out to you if they have any questions or if additional information is needed.