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Memories made on trips with Bob& Mary Ann Russell's RVs


Ernest B.

5July 2021

Bob and Mary are amazing to deal with. We had a couple of issues on the trip and Bob was always available, and made sure our safety was always the most important. I would use them again.

Donald B.

5June 2021

Leonard K.

5March 2021

We had a great experience with Bob. Sometimes you don't know what kind of person you are dealing with until there is a problem. We had an intermittent problem with the furnace. I contacted Bob and he offered to drive 3.5 hours to bring us an electric heater. We declined. He the offered to reimburse us if we wanted to go get a electric heater. We declined. He then offered to hire a mobile repairman to come out the next day and try to correct the problem. Bob went above and beyond to make things right. We had a great weekend of camping and it was refreshing to get old fashion customer service that cares about the customer and not just the bottom line. Give Bob a try. If something doesn't go as planned he will do whatever he can to make it right.

John R.

5October 2020

This was our first rental. Bob was extremely responsive to our questions before we picked up the RV and while we were on the road. He was very thorough in explaining the RV features and system operations. We also did a short test drive and he offered helpful pointers on driving a Class A. Great experience and highly recommended.

Mike G.

5September 2020

This was our First Family RV trip. We had a great experience from our first conversation through orientation, camping, and drop off. I can't wait till we rent it again.

Terrance A.

5September 2020

We had fun in Lucy. Bob was very helpful and assisted us in every way he could. I’ll most definitely use them again

Janet M.

4August 2020

There were ants everywhere when we arrived and the owner was aware. We spent the first day spraying and cleaning the RV so we were a day late leaving on our trip. I don’t think the owner takes great care of it and it shows. We left it cleaner than when we received it. Owner was friendly and did communicate well.

Dan C.

5June 2020

Had a great experience and Bob was always available for answers to questions while on the road.

benjamin t.

5March 2020

Loved it. The RV was easier to drive than I thought and my family is now hooked.

Tyler T.

5February 2020

Took my family out on vacation and we had a blast in the motorhome "Lucy". Had no issues with motorhome would definitely go threw them again.

Wyman J.

5November 2019

Bob was AWESOME! This was my first RV experience. I was a little bit concerned at the beginning of our meeting that I would not be able to understand all the details of operating an RV, but Bob made me feel at ease from the very beginning. He took his time going over every detail and after he was done I was confident that I could operate the RV with ease. This was one of the best tailgating weekend get-away's I have had in a long time. Thank you Bob and Mary for giving me the opportunity to RV in "Lucy". I will definitely be renting from you again in the future.

Kristin H.

5October 2019

Bob was very thorough explaining to us the various ins and outs of the RV for our trip. We had a pleasant trip and highly recommend Bob and Mary!

Dee D.

5September 2019

I rented this coach for a surprise b’day weekend for my husband. We tailgated at the La Tech vs Grambling football game. The coach was perfect for this event as the temp rose 102 degrees on game day. We ran the generator the entire time and kept the front shade lowers and we pretty comfortable inside the coach. The awning was great coverage outside while we grilled, played dominoes and corn hole. We did run out of water due to more guest than we anticipated joining us and flushing the toilet more, so make sure you fill up the water tank before you dock.
Bob did tell me to but I didn’t.🤪
The silverware drawers had some food droppings and some dirty silverware and the area underneath the sofa had some trash and needed to be swept we noticed after we arrived at our destination but overall everything was great. The linens were very comfortable and clean and the a/c worked great. Bob was exceptionally helpful and attentive and we will definitely rent again and refer. Thank you Bob and Mary Ann for sharing Lucy with us. It made my husbands 54th b’day so memorable!

1 Photo submitted by Dee D.

James D.

5June 2019

A very nice rig. Easy to drive and set up.
We were very happy with the service and quality.

David S.

5June 2019

Great RV. Very roomy. Kids had a blast. Everything worked well. Bob was very accommodating. I only got 600 free miles on a five night rental so be specific about how many miles you want. Overall an amazing amazing experience!

Bob& Mary Ann ’s answer

David you are so correct I did make a error. You should been given 750 miles credit. This caused a $52.50 over charge. I am sorry for the mistake. I'll be sending you $52.50 check to cover the mistake. I am sorry.

Megan H.

5February 2019

Three women. Two kids. One EPIC RV trip! This was our first time ever even being on an RV and Bob made it so easy. He taught us everything we needed to know to have an worry-free and enjoyable vacation. We drove Lucy all the way to Disney World and stayed at the Disney Campsites. We were a little concerned about being able to drive such a large vehicle and SUPER scared to have to back it into our camping slot. But we were able to navigate it all and felt comfortable knowing Bob was only a phone call away! Thank you so much for sharing Lucy with us! We will definitely be renting again!

3 Photos submitted by Megan H.