Reviews

33 reviews

(4.5)

tina W.

2November 2023

All I'm gonna say is please make sure that you examine every inch
Before taking in to your possession Including retracting the awning. Push every button especially the shower that you can and make sure that they are working correctly. Because if something happens while it is in your possession, the host will file a claim against you and keep your deposit regardless if it was your fault or not. He is very unreasonable and very unfair And has falsely accused of Damaging the awning arm When there was no way to extend it prior to departure because the R VS are parked so close to each other. . This was the first time we had ever rented an. I hope this helps someone else who's in the same boat as beginners And make sure everything's taken care of and checked out first prior to departure A lesson learned for us.

Jeff’s answer

We’re sorry that your trip didn’t go as planned. We did notice that the reason you didn’t have hot water is because you didn’t turn on the propane. It worked fine once we turned it on and checked it. Unfortunately we do have to file claims on damages. The awning wasn’t damaged when it went out, but was damaged when it returned.

Matthew C.

5June 2023

It was a great experience and look forward to the next trip and will be promoting this to others.

kerby S.

5December 2022

Jeff and his team are the absolute best! I have rented from them several times and will only rent from Jeff and his team in the further!

Kevin C.

5November 2022

Waymon W.

5September 2022

Amazing rv, very comfortable ride. Roomy and extremely nice inside. Jeff and his staff were amazing!!!

Victor B.

1April 2022

I'll say I appreciate Jeff willing to meet with me ahead of renting the RV to answer all my questions. That being said, this RV shouldn't have been rented to us in the condition it was. The list of damages ranged from cosmetic to functional, with 2 major issues we only discovered once we had hit the road. The toilet would not flush upon first use, and the microwave didn't work( it's only a big deal since we're traveling with a 2 year old). Cosmetics are whatever, but a bathroom and microwave are a big deal when you're paying to use a Super C. Pictures included for posterity.Now when we messaged Jeff and crew to alert them about the toilet and the microwave problem, he initially had his tech call me. Mind you, we're traveling to Florida so we're making stops along the way and have a schedule to keep as we're visiting family. Rather than leave camp that morning I spent 2.5 hours troubleshooting the microwave and toilet issue with the tech. This included draining the black tank of someone else's material. That's right folks, someone else's WASTE was still in the tank. When we picked up the RV apparently it wasn't emptied, or else they would've likely found the toilet or drain pipe issue. I then decided enough time has been wasted since we've now lost half of the day and I suggest they find a tech to meet at my next stop to resolve the issue.We hit the road again. We go about using the restroom while on the road. When we get to our 1st overnight campsite of the return leg, I check the level on the black tanks and it says full. I'm shocked to see this. Wife and I only used it for the last 8 hours or so, no way we filled it up. Nevertheless, black tank is full, need to drain it. When I drain the black tank nothing happened. Drained the grey, emptied grey tank. Tried draining black tank again nothing. Now I understand. The clog is still present. This toilet issue is STILL not fixed. Now I had to get my family back from Panama City Beach to Dallas Texas without being able to use the bathroom on the RV. When I returned the RV on Sunday I messaged Jeff indicating I'd like to speak with him about my dissatisfaction. I've still yet to hear from anyone. That's the part that drove me to post this review. I'm a fair person but ignoring me after the issues we had is unacceptable.

5 Photos submitted by Victor B.

kerby S.

5December 2021

Jeff is outstanding to work with. This is the second time renting with Jeff and we will definitely be renting from him again!! Highly recommended!!

Eric T.

5November 2021

Jeff is very professional, yet personal and easy to work with. Fantastic RV and mini vacation!
We are already looking froward to our next RV Rental and Vacation :)

Joe H.

5October 2021

Everything went very well with our trip and the RV was everything advertised and needed. The basis for our trip was a destination wedding. We managed to squeeze in some time at the beach, a tennis tournament, some site seeing and golf.
Over all an excellent trip, great RV and Jeff was easy to work with.

John J.

5September 2021

Jeff was great. We had a few minor issues with the electric panel. Jeff was quick to respond and help us. Overall great experience.

Carol Y.

5September 2021

Gary &.

4August 2021

Trey P.

5July 2021

The RV was awesome!!!! Exactly what was described and was easy to drive. Family had a blast and will be a trip that we all will remember. Thank yall so much!

Angela D.

5June 2021

We rented an RV to go to the Grand Canyon. We had a wonderful experience from start to finish! Will rent from them again.

Bryan C.

5June 2021

Great guy to rent from

Matthew K.

0June 2021

RV Managers canceled the booking 7 days before departure. This is an automated posting.