It was a wonderful experience to rent with Cypress RV. They communicated well and were on time. I would definitely rent again and recommend their service.
Our vacation was a satisfying adventure because Cypress RV provided us with a mechanically sound and safe RV with a full service package at a fair price. We are already planning our next RV adventure and will most definitely be renting from Cypress RV.
23 foot class C. Really liked this size unit--handled much better on the road (previously tried a 32 foot class C and it was way too big). Our checkout was smooth and efficient with all the paperwork completed ahead of time, and our orientation to the unit was thorough.
We were novice camper renters, and Ben made us feel like pros. He answered all our questions and helped us feel like we were set for a wonderful adventure. Thanks for the positive experience!
When we picked up the RV, the door step motor was still not working; but parts are on order. Microwave plate was dirty. Check engine light & airbag light are ON. Lost the septic hose on the way to Galveston; latch didn't hold. Door locked by itself twice. Missing remotes for car radio and TV....
Camper pickup was later than scheduled appointment time, and didn't receive a call about the later time until we were on our way to pick it up. Otherwise, the A/C worked great in the hottest month of the year and was an excellent camper for our trip. Overall, everything went smoothly, and the new...
Very professional service! Keep it up.
Our trip in the C-9 unit was wonderful. The service provided by Cypress RV Rental was great! Ben was extremely helpful when we picked up the rental unit and we had no trouble contacting him during our excursion from Texas to the Black Hills of South Dakota, through Yellowstone and back home to...
The trailer was very nice but the A/C unit never cooled the trailer. It was VERRRY HOT in the RV Trailer throughout the entire rental. The children had to stay in a friends RV trailer, due to the heat.
Services were unclear at times, such as pickup time since I was never contacted. The trailer fit our needs so over all we were happy.
Excellent staff and great service. Rates reasonable and a great convenience driving the RV during our trip. Will consider using Cypress RV again on a future vacation trip. Thanks, from the Roundtrees.
Very reliable unit. A/C kept us cool throughout the trip!
At first we wasn't sure because of previous reviews. But let me tell you this was a great idea. Our trip was problem free. We drove well over 3000 miles. Pay attention to the set up and shut down. We voice recorded Ben as he told us then played it back when we forgot. It worked great!!! I will...
We rented C-14 2017 Coachmen Leprechaun 24 foot RV for our trip. I'm not going to review the unit itself as it was new and in perfect condition. I will say if you are a newbie this is a perfect starter size to try. The size makes it super easy to drive, yet big enough for any RV trip. We had two...
Fantastic Rental Experience.
This was my first rental of an RV Trailer. The process was easy and the people at Cypress RV Rental took the time to answer questions and go through everything with me. My wife and I enjoyed 5 days near Garner State Park and upon return the process was just as easy....
My brother and I, with the wives and three kids, rented the T8 camper trailer for a weekend trip to the lake and couldn't have been pleased. The guys at Cypress RV were great to work with and made the whole process very easy. When we were looking at places to rent from Cypress RV had a number...
After weeks of research and "shopping" around for a rental unit, we settled on the A-6 and it was an excellent choice for our first, long distance, family road trip. The booking process was super easy, the day of pick up went smoothly, and the service call line was very prompt and helpful (we...
RV was great. The serviceman was great. The office personnel was always late opening up and doesnt have but 1 speed.......slow
This was our first time out in a trailer. The trailer we chose was nice and clean (and cute!). The attendants at Cypress RV Rental were very nice and helped us get started. They did a thorough walk-through.
Extremely friendly staff, reviewed everything in detail with us before leaving, made sure everything was extremely clean. Will definitely rent again!
Thanks for having a tech come out first night to fix electrical problem. I know these things happen. Thanks to Ben and Troy. Third year to rent and will rent again.
Good clean unit...everything worked as it should. I will rent from here again.
Great Rental. The unit was clean and ready for pickup at the agreed time and the after hours dropoff on Sunday was perfect.
The rental unit was very nice and operated beautifully!! Our family indeed enjoyed a dream vacation! Thank you for the experience...
We couldn't have been happier with the unit or with the incredible service that we received. We'll definitely rent from Cypress RV Rental again in the future. Thanks!
Very delightful and informative staff, was a very smooth rental process. Thank you for everything!
Not what we were expecting. We drove all the way to Inks Lake State Park listening to a terrible vibration that I found out from the mechanic there when we got back that the transmission needed servicing that's why it sounded the way it did. The kitchen packet is a rip off. Two plastic throw...
Great experience! The staff was incredibly helpful and accommodating.
The C-11 unit was 'average' for the price spent. The vehicle in regards to engine, propane and a/c and heat, slide outs, refrigerator and microwave were fine. We did not use the oven.
The main queen bed was miserable; coils poking every body part. Suggestion: spend $150 on an Ikea mattress...
The rental was quick and easy. Had a great experience. I'm looking forward to the next trip.
Couldn't be happier! This was our first time renting an RV, and we had a great experience. Easy to do business with and friendly. Great customer service. Thank you, Gwen!!
RV was a little beat up...rips in couch, etc.
Paid for satellite but it did not work...could have been user error though. Gwen was super helpful and was there if you needed her.
Owning wasn't on the RV as shown in the picture...but I guess we aren't suppose to use them anyways so can't complain...
Even before we arrived at out destination, we realized there were going to be issues. The stove rattled all the way to our house. Partially because there were rubber feet missing from the grill, and partially because the cover was missing, but the hinges were not and they were rattling against...
Very friendly & knowledgeable. The young lady who helped me rent an RV for the first time took the time to show how everything worked & it was appreciated.
The folks at Cypress RV Rental were terrific. They did everything they said they would do, and they always kept me informed about what they were charging me. The only reason I didn't give them 5 full stars was that the RV unit itself was much older and outdated than I thought it would be.
The reason for the four star rating is because of Gwen. Other than that, it would have been a three star rating. She was overly stress due to the overwhelming rental weekend, but she really tried to make things better as she possibly could.
I was disappointed in the unit itself. The rental...
Tank ran out of water; Some electrical plugs did not work ; Sofa was stained; After battery were replaced some issue corrected but E/G still stopped on own. No satellite. Could not lite oven. BUT in spite of we still enjoyed the experience. NEXT time we will book a newer vehicle. RV showed it's...
Great customer service, little busy at pick up but we where informed prior to pick up. Highly recommend.
Great experience, rental office staff was great, everything went smooth and the unit was exactly as described on the website. i would recommend Cypress RV to my friends and plan on using them again soon.
Overall a very good experience - friendly staff - nice trailer - good value. Our family had a very nice camping experience thanks to Cypress RV Rental. We would definitely rent again!
Terrible experience from start to finish. This place is a disaster, overpriced, unorganized and they set you up to fail. Look elsewhere and save your vacation!!
The original RV that I had booked was not available at time of pick up, I had called the day before and was told all is good. They will run it over night so that the fridge would be cold. I don't know if this was a bad time as the gentleman I spoke to the day before pick was apparently fired that...
Beautiful RV. We will rent it again!
Ive rented many RVs in last (10) years and by fare Cypress RV has exceeded my expectations. I will be recommending them to friends.
Best vacation ever! Great RV experience.